Our primary goal is to encourage customers to install and use the latest version of JMP®. This initiative is a management mandate designed to ensure our users have the best technology and are protected from modern software vulnerabilities. When a customer requests an older JMP installer, please use the Service Cloud email…
The attached tool to assist with cleanup and repair following the JMP Student Edition 19 installation and authorization issue on macOS. To recap: The issue arises because JMP Student Edition 19 creates a folder at ~/Application Support/JMP that is owned by root, preventing the user from modifying or writing to it. The…
IT personnel at universities will want to install and test the MyJMP authorization process for Student Edition. IT personnel are not classified as academic users, but they serve academic users at their institutions. These personnel can be sent a verification code and email to bypass the Proxi SSO authentication step in…
Many of our customers, namely those in the Health and Life Sciences (HLS), e.g. pharma, biotech, medical device, analytical testing, healthcare, reach out to us looking for either a "software validation package" or some sort of "certification" to particular industry-specific regulatory standards or guidance's (namely those…
JMP provides [CUSTOMER NAME HERE] Commercial-Off-The-Shelf (COTS) computer software and associated services. JMP does not store, process, transmit, or manage data on behalf of [CUSTOMER NAME HERE]. To validate your software license, the MyJMP Authorization Portal collects a unique machine identifier, email address, and…
When making any changes that are documentation-related (bug or feature request), such as improvements or revisions to the help documentation, these should be assigned to the JMP Standard Project and tagged with the appropriate JMP documentation component. It is important to note that these changes should NOT be assigned to…
JMP Tutorials have undergone a planned obsolesce and are no longer available in JMP 18. JMP Tutorials Future/Retirement - Product Management - Confluence (atlassian.net). In special cases we may be able to provide these tutorials packaged as an Add-In so Customers can access and use these in JMP 18+ with the Add-In, on an…
Problem In JMP 18.x, customers may have difficulty importing large XML file, which will result in an error as seen below: Workaround The workaround is to import using the JSL script below, which allows the large files to be imported. Open( "PathToXMLFile ", XML Settings( Stack( 0 ) ), XML Wizard( 1 )); Status You can check…
All questions regarding vulnerabilities or security concerns need to be directed to the Due Diligence Questionnaire (DDQ) Global Support team. Please follow the steps below to submit vulnerabilities or security concerns to DDQ: * Please ensure the following information is in your Technical Support/Engagement case:*…
Beginning with JMP 18, customers using Active Directory and Group Policies rules can now control JMP using Group Policy Object (GPO) scripts. This allows the customers’ IT teams to set Windows Registry settings that change how JMP behaves. Chief among these policy controls is the ability to disable the anonymous data usage…
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