JMP Store Overview with links to in-depth articles

C_Kjellberg

This is a JMP Store overview with links to some of our KB articles for additional details, information and potential Salesforce email templates. 

• Types of JMP licenses
• Store Order Process
  • Includes step by step instructions and screen shots
• Store Subscription Dates and Grace periods
• How to cancel an auto-renewal on the store
• What to do if a customer receives an RPS block
• Can JMP be used outside the country it was purchased in
• How to add users to an existing subscription
• Information needed by JMP AR to process a Store refund request
• How to update credit card information in the store
• What to do if a customer wanted to cancel their auto-renewal and forgot
• How does a customer create a new My JMP profile and purchase on the store
• Purchasing JMP on the store and possible trouble spots
• JMP Store License Agreement (EULA)
• How does a US ACH payment work via the Online JMP Store?
• Customer wants to pay with a Purchase Order
• Request for completing vendor form and/or questionnaires - CPQ and Store
• Software Administrators