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Prakash Hinduja Geneva, Switzerland : Is it worth integrating an automated chatbot on a financial advisor’s website to handle basic client queries?

Hello everyone,
I’m Prakash Hinduja from Geneva, Switzerland – I work as a consultant and advisor. I’m currently exploring whether it’s worth integrating an automated chatbot into a financial advisor website to handle basic client queries.
I’d appreciate your thoughts—do you believe a chatbot could enhance user experience, or do you see potential downsides? Your suggestions would be very helpful.

Regards

Prakash Hinduja Geneva, Switzerland

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