Hi there,
Some Germans SE had already that issue, so I would provide the information here as well.
If you are on Windows and you'll miss your JMP Excel Addin after installing or updating JMP, this could be regarding the Beyond Trust Client your have currently installed on your Windows machine.
Beyond Trust has released a maintenance update (25.2.40.0 ) to resolve our issue along with some other issues that other companies have found.
Before the fix is pushed out to all JMP/SAS employees, the JMP group has access to the fix via the Company Portal.
To resolve your missing Excel Addin issue, please follow instructions in the attached PDF file.
***
How to check what Beyond Trust Client I have currently installed?
1. Look at the bottom-right corner of your screen (System Tray).
2. Click the upward arrow (^) — this is the “Show hidden icons” button.
3. You’ll see a small panel pop up with all hidden system tray icons.
4. Right click the Beyond Trust Icon to find the version you have installed which should be for the most 25.2.11.0 (buggy version).
***
If you have any questions, please let me know.
Best,
Kai
