Welcome to summer!
As we embrace the warmth and vibrancy of the season, we're excited to introduce a new feature in My JMP that will enhance the way administrators manage their assignments. This feature enables administrators to easily request updates to their administrator assignments, whether that involves adding new administrators or replacing existing ones.
We encourage all administrators to take advantage of this new capability by submitting their requests directly.
So, as you enjoy the sunny days ahead, remember to read the updates below to get the latest from JMP User Enablement!
Technical Support
- Authorization continues to be the highest volume topic of cases. Edging out for the lead in questions for May are users who are trying to authorize the software but do not have authorization for the email address used.
- More Tech Support news:
Customer Engagement
- Initiated talks with AP teams to have AP emails come to Salesforce and have JET be first responder.
- Top topics of cases for JET are My JMP (RPS), Contracts/Licensing (Software Admin updates), Sales inquiries.
Events
Discovery Summit 2025
- The Discovery Summit online Early User Edition: September 24th and 25th
- Presentations have been selected.
- Note: We are still confirming acceptances, and this list is subject to change. A final version will be available soon.
Hands-on Workshops
- Dates for the remainder of the year are listed here with the ability to toggle between EMEA and US dates.
Promotional packages are now available for Hands-on Workshops and Getting Started with JMP.
Users Groups
Great networking opportunities!
- JMP Users Group Meetings are being planned:
- Mid-June – Reliability Club (Virtual)
- Late June – Phoenix JUG (Virtual)
- August – Bay Area JUG (In-Person)
- September – Albany/Rochester JUG (In-Person)
- TBD – Albuquerque & Portland JUGs (In-Person)
- Mastering JMP: Registration is now open in the Americas and Europe. Contact Gail Massari or Maria Astals Seres for more details.
Academic
- JMP Student Edition is now available in Taiwan, Hong Kong, and Macau. Currently working on adding mainland China to the program.
Community
As we look to make Learn JMP content easier to discover, we are taking a suggestion from a Community Super User, along with guidance from Mark Bailey, to construct a design of experiment for the Learn JMP home page. To participate, take the survey!
