If you want to change your JMP software administrator, you can submit a request through the current administrator's My JMP page.
Here are the steps:
- The current administrator opens the My JMP site in a browser and logs in with their own email address.
- Click Manage Software.
- Click the "Manage" link in the row of the product for which you want to change the administrator.
- Click the "Update Software Administrator" button.
Enter the required information in English (including your name in half-width Roman characters) and click the "Next" button.
At this point the request will be sent.
- Make a note of the case number that appears on the next screen.
- Click "Next" again to return to the product management screen.
An email will be sent to the current administrator's email address to inform them of the case number, and one of our overseas staff will then contact you via email.
If you can't find the email, check your spam or quarantined email folder.
