I am connecting but don't see any content. Is this because I haven't connected correctly or there is no content? I see stuff when I use this link from the last email.
Hi Don, I'm the one in charge of managing users. It came down to an issue where the email started with Donald.McCormack, while the email associated with your SAS Profile starts with Don.McCormack. You should have access to all the dashboards now, and please let me know if you run into any other issues!
Don, navigate to https://jmplivesales.na.sas.com:3501 and login first. You may have to refresh your browser as well in Salesforce. I ran into issues with Firefox's tracking protection as well. So you may want to check that. We are working on a path forward to mitigate some of these issues as we speak.
Dan,
I tried that with no luck. I'm wondering if it's because my Salesforce login is jmp.com and my SAS login is sas.com.
Yea, it looks like its a SAScom vs. JMPcom email address permissions issue with the groups.
Thanks Andy,
It's working now. Not sure why you have that email. If you tried sending anything to don.mccormack (@jmp.com or @sas.com) it will bounce.