A significant improvement to the JMP Store is now available: Bank transfer payment has been implemented in the EUR, GBP, and USD Stores!
AI-image generatedAI-image generatedThis highly anticipated feature addresses a long-standing customer request, providing a streamlined purchasing option. The new payment method introduces a fully automated process, eliminating the need for manual invoice reconciliation. While simplifying operations, it's important to understand the key differences from the existing CPQ PO process:
What’s different from the CPQ PO process
- Dedicated bank account numbers: Each customer will receive a unique bank account number for their transfer. JMP's internal bank account numbers must never be shared with e-commerce customers. Customers should be directed to store@jmp.com for the correct information.
- Access after payment: Software access will be granted after payment has been received. The subscription start date will align with the payment receipt date, not the order creation date.
- Expedited Access: If an invoice is paid immediately by the customer, software access is typically granted within less than 24 hours.
- Salesforce visibility: Orders processed via bank transfer will not appear in Salesforce until after payment has been received. Pending orders can be tracked in the daily updated JMP Live report.
Active development is underway for a JPY bank transfer option, with an anticipated availability by the end of June.
Currently, USD transfers are exclusively available for US customers. Discussions are ongoing with the payment provider to expand this availability to non-US countries. The same applies to EUR and GBP bank transfers which are currently only available within the EU and the UK.
What can you do to help?
To facilitate a smooth transition and support customers, the following actions are encouraged:
- Review the detailed process on the internal Sales guidance page.
- A Sales Enablement training session, including a demo and Q&A, will take place in July. Please watch for further announcements.
- Share availability with customers:
For additional information, please contact Falco Kronmueller (@Falco) or storeadmin@jmp.com.
