Spring is here, and with it comes a bunch of exciting updates and events for our JMP users!
First off, we’ve received some fantastic feedback from our customers at Discovery Europe. We're also thrilled to continue supporting the recent release of version 18.2, and we have a new team member joining us on April 1—so stay tuned for that!
Throughout the year, we have plenty of user group meetings lined up, including both in-person and virtual events, along with hands-on workshops and webinars.
Don’t forget to keep an eye on the JMP Newswire to stay in the loop, and if you’re interested, we’d love for you to participate in the call for content for Discovery Summit 2025. Submissions are open until April 22!
Technical Support
Tech Support is fielding questions related to the recent release of 18.2. This new release is available for all authorized JMP users and administrators in My JMP.
Customer Engagement
- JET handled large volumes of RPS Blocks, licensing/contracts-related inquiries around software admin change, and renewal/expiration questions.
- Preparing for new hire Sage, who starts on April 1. Sage is based in Singapore and will expand our Engagement coverage to Asia. Look for her at Reunion!
- Discussion around consolidating additional emails to come to JET. There are a number of public-facing email addresses that are being handled inconsistently. We’ll be working on bringing those into our case management system in Salesforce and improving the service we provide.
Events
Discovery Summit 2025
The Call for Content for Discovery Summit 2025 in Austin, TX, is still open. JMP Users have until April 22 to submit!
Hands-on workshops
Registration is now open for the Americas Hands-on Workshops for the second half of the year! For promotional details, please visit the Confluence page.
Newswire
Stay informed with JMP Newswire! Encourage customers to subscribe to our monthly newsletter to keep up with the latest software releases, upcoming events, training opportunities, and helpful tips to enhance your experience with JMP software.
Users Groups
Great networking opportunities!
- JMP Users Group Meetings are being planned
- Mid-June: In-person Rochester and Albany, NY
- Early Summer: Virtual Phoenix JMP Users Group
- April 30, June 25, Aug. 27, and Oct. 29: Virtual Reliability Club
- Fall 2025: In-person Phoenix JMP Users Group
Mastering JMP
Registration is open in the Americas and Europe. Contact Gail Massari or Maria Astals Seres for more details.
Getting Started with JMP
Registration is now open for the second half of the year's "Getting Started with JMP" live webinars in the Americas! For more details, please refer to this Confluence page.
Academic
- 35,000 downloads YTD of Student Edition.
- Transitions continue, sparking a campaign to reach academic end-users of JMP who were previously under site licenses. In some instances, we are finding IT not informing end users of our new free offering.
- Guest lectures and demos at UC Berkeley ME & ChemE departments, UMichigan Aerospace Engineering, and Michigan Tech ChemE have led to new engineering adoptions.
- Volker Kraft reports on a successful DSE with several productive engagements with faculty.
Did you know?
To upload a video stored in Vidyard to a post in the JMP User Community,
1. Click the Insert video icon in the editor’s toolbar
2. Select the From The Web tab
3. Enter a Video URL. The format of a Vidyard URL is https://share.vidyard.com/watch/<Vidyard ID>
4. (Optional) Change the video size.
5. Click Insert Video.
6. Save/Publish/Post the article.
