Kenji Okaya, Manager, AGC Inc. (Asahi Glass Co., Ltd.)
The Productivity Innovation Promotion Department, where I work, plays the role of a "trigger" that brings about change, and promotes company-wide improvement and innovation activities. In our activities, we target a wide variety of products, and the people we speak to directly range from management to field workers. Therefore, we are required to provide our customers with "awareness" and "surprise" by using various methods and approaches depending on the situation. In this context, I think that JMP is a versatile tool that can be used in various situations, such as the phase of analyzing data, the phase of explaining to customers, and the phase of operational management.
This presentation will introduce how data can be used in improvement and innovation activities, including examples of how data can be used.
