If you double-click the JMP 9 or JMP 10 icon on your desktop and the cursor becomes busy for a moment and then returns, this could be due to an issue with the installation of the .NET Framework 4 Client Profile , which is required for JMP to function.
- In the Control Panel:
| Windows 7 | Click "Uninstall a program" → Double-click Microsoft .NET Framework 4 Client Profile |
| Windows Vista | Click "Programs and Features" → Double-click Microsoft .NET Framework 4 Client Profile |
| Windows XP | Click "Add or Remove Programs" → Select Microsoft .NET Framework 4 Client Profile and click "Change or Remove" |
- Select "Repair .NET Framework 4 Client Profile to its original state" and click the "Next" button.
| Windows 7 |
Click "Uninstall a program" → Double-click Microsoft .NET Framework 4 Client Profile |
| Windows Vista |
Click "Programs and Features" → Double-click Microsoft .NET Framework 4 Client Profile |
| Windows XP |
Click "Add or Remove Programs" → Select Microsoft .NET Framework 4 Client Profile and click "Change or Remove" |
Select "Repair .NET Framework 4 Client Profile to its original state" and click the "Next" button.
Select "Repair .NET Framework 4 Client Profile to its original state" and click the "Next" button. After the repair is complete, double-click the JMP icon to try launching it again.