With single-user licenses and subscriptions of JMP, activation (license authentication using a serial number) is required after installation. Since there is a default limit on the number of activations, installing on multiple computers may result in errors like this.
In this case, you would contact technical support, and after confirming that it was for a single user, we would allow you to reactivate it. However, as of the end of September 2026, we have discontinued all activation support. Please refer to this page for more information.
Even after October 1, 2026, single-user license versions of JMP that have already been installed, activated, and are running will continue to be usable. However, even on the same machine, hardware changes or OS upgrades may require reactivation. If activation fails, you will no longer be able to use the single-user license version of JMP.
Note 1 : Please be aware that the contact information displayed with the error message in JMP 7 is from our previous location and is different from our current phone number.
