When you run the JMP annual license updater, you might see the following error message:
Error 101AError 101A
You might see this message for the following reasons:
- If you have installed a JMP Pro annual license.
In this case, you will need to download the updater for your JMP Pro annual license from www.jmp.com/update .
- If you have a JMP subscription installed.
In this case, you will need to sign in to the JMP Subscription Portal to receive updates.
- If your user account requires elevated privileges on this system.
Try right-clicking on the updater file and selecting "Run as administrator."
- A required folder does not exist in the current installation.
You may need to reinstall your base software (JMP annual license).
If you are still unable to resolve this issue, please contact JMP Technical Support .
Note: This FAQ is based on the following JMP Note:
JMP Note 575305 - An "Error 101A" message appears when you are running the JMP Annual License updater
