This guide uses the term JMP to refer to JMP, JMP Pro, JMP Live, and JMP Clinical.
Starting with JMP 18, users must be authorized to use JMP. (Note: "Authorization" means that a software administrator must pre-register the user's email address in My JMP.)
Administrators manage the list of approved users by their email address in My JMP .
- Sign in to My JMP.
- Click Manage Software .
- Find your JMP product under Current Software and click Manage to the right of it.
The following screen will appear, where you can manage user authorizations: It will show you a list of currently authorized users, the number of contracted users, and the number of users already authorized.
User Authorization
To authorize additional users, click Authorize Additional Users . There are two ways to authorize user email addresses: manually entering them or uploading a CSV file.
Manual entry
- Select Manually input authorizations .
- Enter each user's email address in Email(s) to Authorize , separated by commas.
- Click Next .
Uploading a CSV file
- Select Upload multiple authorizations via CSV .
Manage Software Authorizations Manage Software Authorizations
- (Optional) Click Sample CSV File to download a sample.
- Create a CSV file (using the downloaded sample) and save it.
- Click Upload Files .
- After uploading the file, click Next .
Whichever method you use, each user will receive an email notifying them that they have been approved to use JMP.
Unauthorizing a user
If you want to unauthorize a user, follow these steps:
- Select one or more users to unapprove.
- Click Deauthorize Selected Emails .
The next time a user who has been deauthorized launches JMP, a message appears stating that they are not authorized and JMP will not launch.
Note: This FAQ is based on the information below. It is also based on information current as of October 2025. The procedures and wording in the guide may be subject to change in the future.
