What inspired this Wish List Request? Conversations with strategic customers Tesla and Clorox
Please describe the new or improved feature or solution you would like to see. For part one (user groups and tags), this would likely be the easier solution to build in MyJMP. The request is to give Admins who use MyJMP to deploy and manage licenses more tools for user management including groups and tags for organization. For example, the Admin has 100 users in R&D and 100 users in Mfg. They could organize the 100 R&D into one bucket and the 100 Mfg into another. This would help them report on usage across departments, and more importantly, charge back to different cost centers when applicable.
For part two (new user requests), we would like to enable a pathway where NON-users could go to MyJMP and request a license. That request would then get routed to the Admin via email, and the Admin could just click a button inside the email to approve their request. That would initiate the normal process where the user receives the invite to install JMP 18 and they're off and running. This would make the whole new user request process much simpler and faster and unlock more growth inside our accounts.
What would the value be to you and/or other users if this new feature is provided? These features would help Admins track and deploy JMP more easily, and they would allow new users to get access to JMP faster.
Is this an external customer request? This came out of conversations with Tesla and Clorox
Is there a competitive software package that has this feature or solution that we should be aware of? Not sure
Will this impact a renewal, expansion, or adoption at a customer, and does this put an account at risk if we do not address this? Yes the impact should be faster account expansion
Thank you for sharing this feedback!
