The User Enablement team has been hard at work over the past few months. Our Engagement and Tech Support teams have successfully transitioned many customers and users to JMP 18. With more than 27,000 downloads and nearly 53,000 authorized users, the response has been incredible!
Our systems are running more smoothly, and customers are enjoying seamless interactions with My JMP.
Check out the activities below as our User Enablement teams continue to provide every user with the tools they need to maximize their JMP experience. Whether it’s through JMP Inspire, User Group meetings, on-demand learning, or webinars, we have something for everyone.
For more details, follow the links or reach out to the appropriate contact with any questions.
Technical Support
After more than three decades at the company, Duane Hayes retires on Sept. 4. "As I leave JMP Support, the leadership baton is handed to Wendy [Murphrey]. I am excited to hear about the many successes to come. Thanks to everyone for a wonderful 32 years!" - Duane Hayes
More Tech Support news:
Upcoming events
Hands-on workshops:
Mastering JMP:
Users Groups
Registration is open for many Europe Users Groups meetings this fall. Contact Maria Astals Seres or Chris Sanger for more details.
Americas Users Groups also have meetings this fall with registration open, and some still in the planning stages:
- Virtual Scripter’s Club West: Sept. 20
- Virtual Reliability Club: First Meeting Nov. 14
- In-Person Bay Area Users Group: Dec. 3
- In-Person Portland: Oct. 24 (Tentative)
Contact Robin Moran for more details on Americas Users Groups events.
Discovery Summit events
Discovery Summit: Early User Edition: Registration is open.
- We've split our 'Getting Started' sessions into two parts. Customers can attend either, or both. The second session on Sept. 19 will build from where the first one left off on Sept. 18.
Discovery Summit 2024: Registration is open. Workshops take place on Monday, Oct. 21. Customers can sign up for a maximum of two workshops ($100 each). There are six topics customers can learn about:
- Tips and tricks
- The basics of scripting
- Improving production scripts
- Checking and responding to broken assumptions in regression
- Nonlinear and Fit Curve
- New JMP Pro 18 features in Functional Data Explorer.
If you’ve got customers building production scripts, let them know about this opportunity to attend the session on improving production scripts – they can bring their problems and get help from experts, both in that session and in the days that follow at the Discovery Expo.
Discovery Summit Europe 2025: Call For Content is open. Contact Chris Sanger for more details.
Academic
- JMP Student Edition, based on JMP Pro, went live on Aug. 12 JET participated in the planning and testing of JMP Student Edition. The launch was successful with few questions from students before the start of the fall semester. Since November 2023, there have been 11,500 total student downloads (see the InsideJMP article for more details).
- The fall Academic Webinar recently kicked off with JMP 101 for Teachers and will continue biweekly through early December. See the remaining lineup here.
- Developed a workflow to support university-sponsored continuing education courses through the student store. Pany Allen will manage and be the contact for any future course requests.
New content
The Learning Library is updated for JMP 18 and includes new guides for SEM, Survey Analysis, Presents, Preferences, and Kaplan-Meier Survival Analysis.
New video or module content (to share with customers):
- JMP Clinical videos are being added frequently in the on-demand library. There are currently 7 videos in 4 topic categories.
- Customers looking for help interpreting information in JMP reports can find answers in our Deeper Dives series.
JMP Community:
- The math equation editor is expected later this year.
- When viewing a past Learn JMP event, upcoming events related to the past event are displayed. Similarly, when viewing an upcoming Learn JMP event, past events related to the upcoming event are displayed. For example:
