What inspired this Wish List Request?
JMP Clinical17 and 18, do not support the reading and importing of Chinese XPT files, which is the official data format that NMPA requires sponsors to submit, thus affecting the user experience of JMPC's key customers in China.
Please describe the new or improved feature or solution you would like to see.
The subsequent versions of JMP Clinical 1X support reading and importing of Chinese XPT files directly.
What would the value be to you and/or other users if this new feature is provided?
Guaranteeing the user experience, thus maintaining renewals and additional upgrades.
The Clinical module of JMPC8 and previous versions can import Chinese xpt datasets.
Is this an external customer request?
Client: NMPA
Department: CDE
Customer is currently using JMPC8, but asked about the issue.
Is there a competitive software package that has this feature or solution that we should be aware of?
N/A
Will this impact a renewal, expansion, or adoption at a customer, and does this put an account at risk if we do not address this?
Because this directly impacts the continuity of the customer experience, which JMPC8 can and JMPC1X cannot, I think it will inevitably have a negative impact on renewals and additional upgrades.