Duane Hayes has been in technical support at SAS for 30 years.
Duane and Cyndie on the beachDuane and Cyndie on the beachHe started mostly supporting SAS statistical procedures, taking on more and more JMP support until he become a manager and, most recently, integrated the JMP Tech Support team into User Enablement earlier this year.
Duane (@Duane_Hayes) leads a group of people who provide first-class service to our customers and vital support to help them understand their data. In his free time, Duane has used JMP to track credit card spending, teach his sons statistics and try to improve his golf game.
Lightning Round
Where were you born?
Boone, NC
What was your first job?
My dad was a carpenter, so I helped him out with many jobs. When I was 12, my brother and I helped him build the house in which we lived.
In one word, what's the best thing about your current job?
Teammates
Duane and the JMP team in 1995Duane and the JMP team in 1995
Do any of your relatives work at SAS?
My son, Andrew, works as an associate developer in the Fraud Management team.
List three of your favorite hobbies.
Duane's tee shot on the par 3 18th hole at Umstead Pines Golf Course in Durham, just before Covid hit in late 2019Duane's tee shot on the par 3 18th hole at Umstead Pines Golf Course in Durham, just before Covid hit in late 2019Golf, Hiking, and Grilling (He's had a single hole-in-one back in his college days, but his friends say it doesn't 'legally' count...)
Describe yourself in three words.
Loyal, Considerate, and Dependable
What book are you reading?
The World Without Us, by Alan Weisman
What is your favorite movie genre?
Action or comedy
If you could have a dinner party with five famous people, who would they be?
Glenn Frey, Charles Barkley, Abraham Lincoln, Ben Franklin, Jerome Lester Horwitz (you'll have to look him up)
What is your favorite podcast to listen to?
Scene on Radio
Name one JMP-related achievement that you're proud of.
I have worked with all versions of JMP since JMP version 2.
Name one thing most of your colleagues would be surprised to know.
My son, Andrew, and I have started building robots for battlebot competitions.
Name one other person in the division who you admire and describe why in three sentences or fewer.
Nicole Jones (@Nicole_Jones). Nicole is always willing to help me whenever I have questions, no matter now silly or stupid they are. She is sincere, open, and always available to talk/listen to provide insight and wisdom. Her JMP knowledge is very deep, and she is gracious when she shares it. And, of course, any mother of twins deserves admiration!
This or That?
- A seaside holiday OVER mountains
- Dogs OVER cats
- Tea OVER coffee
- Graph Builder OVER JSL
- Restaurant OVER picnic
- Cake OVER pie
- Morning OVER late night
- Introvert OVER ambivert or extrovert
- Silly OVER serious
- High-tech OVER low-tech
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Very cool...I will admit to watching BBots....even though my son is 22 and no longer at home to watch with me.
@karencopeland Our first bot, Bully, is more defensive than offensive. The weapon was described as a WINO... Weapon in Name Only. It is a hammer style with a spike. Another bot that Andrew works on has a horizontal beater. Pics are below. They are in the beetle-weight category, three pound limit.
Bully:
Andromeda:
I love that our "this and that" answers are the same right up until the end.
Matt and I love to watch Battlebots! So cool Duane!
It has been a pleasure working with Duane over the years. Duane has helped me so much throughout the years; he is indeed loyal, considerate and dependable.Thanks @Duane_Hayes for your kind words.
Yes! And, if you've been in Bldg. A recently you will also notice that Duane has a green thumb! He saved countless "orphaned" plants during the pandemic that folks left behind. His office looks like a tropical paradise--we could add container gardening to the hobby list:).
Please share robot photo or videos! What is your weapon of choice??
Great info, @Duane_Hayes ! I feel you on the hole in one thing. My one and only hole in one came when I was playing a practice round by myself on a Monday morning with only the grounds crew mowing the next hole over anywhere nearby. It was the most simultaneously exciting and depressing thing ever.
