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Spreading JMP's impact with Strategic Customer Engagements

AllisonHines

JMP Live Product Manager, Dieter Pisot leading a Roadmap session at Discovery Summit in ManchesterIn line with the 2024 company goals, Product Management has developed a formal framework around partnering with customers and sales teams to more efficiently and effectively gather customer feedback to validate and evaluate the product roadmap and major initiatives.

Strategic Customer Engagements is a new, more efficient way for sales teams to facilitate conversations between Product Management and customers. Three different types of engagements can be offered to customers with the product management team:

You can read more about how Product Management is being more strategic about spreading the impact and use of JMP within the science and engineering community with Strategic Customer Engagements on their Confluence page.

Comments

shannon_conners

Thank you so much to the JMP Product Management team for engaging with our customers and working strategically with development to prioritize the most critical features for upcoming releases! Like engaging with customers in the community and wishlists, meetings during Discovery and on-site vists, and the EA program, this new initiative sounds like another excellent strategy for listening to the voice of the customer and bringing that feedback back to development. I love it!