After a successful pilot program of the new JMP First Quote to Cash process in the U.S., DACH, Denmark and Singapore, it’s time to expand its use to the rest of the world (ROW). Beginning Monday, Dec. 11, the rest the countries listed in the Quote to Cash ROW Country List will use the JMP First Quote to Cash process for contracts that take effect after Jan. 1, 2024.
Refresher training sessions are scheduled for January to review the JMP First Quote to Cash process to ensure that Sales staff have a chance to discuss any issues or questions they may have encountered as they’ve begun to use the new process.
Below is a list of the important dates for this rollout:
- Friday, Dec. 8: Receive access to DocuSign and Salesforce/CPQ
- Monday, Dec. 11: All Sales users begin quoting 2024 customers, which mean the ROW sales teams can began pushing orders through the JMP First to Quote to Cash process.
- Monday, Jan. 1, 2024: ROW go-live, which means all ROW sales teams should now be using the JMP First Quote to Cash process exclusively for all new JMP sales.
- Monday, Jan. 8, 2024, 9 a.m. and 7p.m. EST: Refresher training sessions.
Sales teams: Please refer to the Dec. 7 email from Jamillah Tawwab for links to the JMP First Quote to Cash training recordings and training guide.
*Note: Regarding access to DocuSign or Salesforce, if you have received an email from DocuSign or Salesforce asking you to activate your account, this is not spam. You’ll need to use this link to activate your DocuSign or Salesforce account. Please be on the lookout for your activation emails that will be sent from dse_na2@docusign.net or dse_demo@docusign.net and will look like this:

Please post any questions or issues you may encounter in the Quote to Cash Project – Global Rollout Teams.
As always, be sure to bookmark this Confluence page to find all transition updates in one place.