What to do if a Subscription Software Admin does not see all their serial numbers in the JMP StoreFor Subscription purchases made prior to Store 2.0 (May 2023), any serial number set to not renew might not appear in the Store post 2.0.
Create a chatter Post in the case to @StoreAdmin to request the restoration of any serial numbers that are still within the subscription term but not appearing for the Software Admin in My Subscription nor the CSV file available for download from Software License.
StoreSubscription