First, make sure that the user has a Personal Subscription. Key identifiers:
Serial number beginning with A
Could be purchased at jmp.com/buy PRIOR TO May 24, 2023.
(After this date, Personal Subscriptions were no longer sold.)
To access the software download for your JMP Personal Subscription, please go to jmp.com/mysubscriptions.
You will need to log in using your SAS Profile. If you have difficulty with the password, click the Forgot Password? link. As the FAQs state, be sure to check your junk/spam folders for the reset password email and add SAS and JMP as safe senders.
If you need further help with your SAS Profile, please contact SASProfileHelp@sas.com.