JMP doesn't connect to metadata server profile when I work from home

Question

Hello,

Do you have any idea what should I do when JMP gives an error: "The application could not log on to the server.." when I try to connect metadata server profile. See attached pic.

From workplace it connects just fine. Where's the problem?

Any help will be appreciated.

Regards, exj

JMP problem.jpg

exj · Answer

Okay, I look into that with our IT. This helped already, now I know where to start from.

mfisher · Answer

Your metadata server is probably behind a firewall and is only accessible via your workplace network.