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AEM - Adobe Experience Manager. The content management system (CMS) used to create and manage jmp.com and discoverysummit.jmp. The same tool is used to manage sas.com as well.
COMSAT - Customer Order Management, Status, and Tracking system, system for viewing customer orders. Search by site number, company, administrator email and more to see software orders sent to customers.
COSMOS - a global database of current sales & marketing collateral. Use your COSMOS shopping cart to order collateral for customer visits.
C-Calc: Used to calculate upgrades for existing US customers.
COMIT (Customer Order Management Interaction Tracking), See ORION
DARTS (Dynamic Alterable Reports for Tracking Status) - Defects query system
DSD - Definitive Screening Designs
GDPR - General Data Privacy Regulation - An EU law that governs how personal data can be collected and used. SAS (and therefore JMP) use GDPR as a guide for doing business worldwide.
GIDB - tracks SAS software customers, license agreements, and invoice history data. Best interface for most people is the Atlas GIDB Query Report.
GMS - Global Marketing System. A homegrown project management system for creating and managing marketing plans, activities and deliverables for campaigns worldwide.
JMP MediaWiki - collection of stuff
MARS - Marketing Asset Repository System
- MARS contains SAS-owned assets as well as licensed photography and illustrations. Images may be used for internal and external communications.
ORION: A sales force automation system
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In COMIT, contracts can track and process new Licensing documents for software orders. This process completes the entire cycle from the Account, Lead, Opportunity, to the GIDB where the software is shipped and customer is invoiced. This type of record is a COMIT Sale.
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COMIT also is used to handle post sales maintenance requests for customers on the GIDB. This type of record is a COMIT Call.
SKP (spoken SKIP) - Statistics Knowledge Portal
SPIN - Situation/Problem (or Pain)/ Implication / Need-Payoff
SWW - SAS Wide Web
TESSA - Technical Support Search Application - search technical support tracks and more.
