Last week, JMP Store 2.0 was implemented to all US-based customers – and was welcomed with great enthusiasm, which should come as no surprise. Who wouldn’t love reducing the number of checkout steps from 14 to 5?
JMP admins will certainly appreciate these 2.0 features:
- Newly simplified process for adding and managing users.
- Direct access to JMP installer files.
- Downloadable CSV of serial numbers.
- Straightforward renewal management.
- Secure authentication (with no password needed!) via My JMP.
With the new streamlined interface, sales under $7,500 must be ordered through the JMP Store; larger deals can also use the JMP Store if that’s what the customer would like to do. But by funneling the smaller deals through the JMP Store, sales teams will have more time to focus on the larger deals.
The JMP Store team listened closely to the feedback from JMP Store 1.0 users, as well as from JMP Inside Sales reps, and implemented many of their suggestions in this new version. As team lead Falco Kronmüller says, “JMP Store 2.0 drastically reduces the number of support requests, making it a much more customer-friendly process. We expect it to provide a foundation for high-volume sales and global expansion.”
And the improvements don’t end with Store 2.0. In Q3, version 2.1 will be released in the US, which will tie the whole process to JMP First systems.
And when Falco mentioned global expansion, he was referring to JMP Store 2.2.x’s roll out to all of JMP by Q4-Q1, so every region will be able to share the JMP Store with their customers. That means Japan and Germany, France and UK, and everyone in between will be able to share this improved system with all customers.
In the meantime, U.S.-based sales staff, help spread the word. Make sure your global colleagues know how much simpler life is (and sales are) with the new and ever-improving JMP Store. Feel free to share the link (https://store.jmp.com/) with potential U.S. customers and visit it yourself to see what it looks like. (However, don’t create an account or place an order unless you intend to buy JMP!)
