Quelqu'un d'autre ne reçoit pas d'e-mails de JMP ?Je me demande si mon entreprise est la seule à rencontrer ce problème : l'un de vos e-mails provenant de JMP est-il fréquemment envoyé dans notre dossier de quarantaine ?À titre d'exemple, mon collègue s'occupe de cela lorsqu'il essaie de télécharger le dernier EA, et chaque e-mail de vérification va dans la quarantaine de Microsoft (pas le dossier indésirable, il est arrêté avant d'arriver dans notre boîte de réception).
btw .... il semble être un code de vérification à chaque fois que vous vous connectez à myjmp. Qu'il faut ensuite sortir de la quarantaine
Microsoft suggère que JMP suive ces étapes mais jusqu'à présent, JMP ne l'a pas fait, peut-être parce que personne d'autre ne s'en occupe ?
Re : Quelqu'un d'autre ne reçoit pas d'e-mails de JMP ?Salut @ih ,
Pourriez-vous publier (ou m'envoyer ou envoyer au support technique) le message complet, y compris les en-têtes bruts ?
Ma lecture de la page que vous liez semble que nous suivons les règles d'adresse d'expédition établies.
Voici les en-têtes bruts du message de vérification qui m'a été envoyé.
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Subject: Verify your identity in My JMP
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La partie saillante des étapes que vous avez dirigées (merci de l'avoir envoyée !) :
L'adresse De est définie en détail dans plusieurs RFC (par exemple, RFC 5322 sections 3.2.3, 3.4 et 3.4.1, et RFC 3696 ). Il existe de nombreuses variantes d'adressage et de ce qui est considéré comme valide ou invalide. Pour rester simple, nous recommandons le format et les définitions suivants :
De : "Nom d'affichage" <EMAILADDRESS></EMAILADDRESS>
Afficher un nom : expression facultative décrivant le propriétaire de l'adresse e-mail.
- Nous vous recommandons de toujours placer le nom d'affichage entre guillemets doubles (""), comme indiqué. Si le nom d'affichage contient une virgule, vous devoir placez la chaîne entre guillemets doubles conformément à la RFC 5322.
- Si l'adresse De comprend un nom d'affichage, la valeur EmailAddress doit être placée entre crochets (< >) comme indiqué.
- Microsoft vous recommande vivement d'insérer un espace entre le nom d'affichage et l'adresse e-mail.
Adresse e-mail : Une adresse e-mail utilise le format partie-locale@domaine :
- partie locale : Une chaîne qui identifie la boîte aux lettres associée à l'adresse. Cette valeur est unique dans le domaine. Souvent, le nom d'utilisateur ou le GUID du propriétaire de la boîte aux lettres est utilisé.
- domaine : nom de domaine complet (FQDN) du serveur de messagerie qui héberge la boîte aux lettres identifiée par la partie locale de l'adresse e-mail.
Voici quelques considérations supplémentaires pour la valeur EmailAddress :
- Une seule adresse e-mail.
- Nous vous recommandons de ne pas séparer les chevrons par des espaces.
- N'incluez pas de texte supplémentaire après l'adresse e-mail.
En regardant les en-têtes au-dessus de l'adresse De est :
From: "no-reply@jmp.com" <no-reply@jmp.com>
Donc, il semble que nous remplissions les exigences là-bas.
J'ai regardé d'autres informations dans la documentation que vous avez liée (merci encore!) Et je ne vois rien d'autre d'évident.
J'espère que les en-têtes du message qui s'est retrouvé en quarantaine pour vous nous donneront une idée de la configuration que nous devons faire pour passer.
Merci!
Re : Quelqu'un d'autre ne reçoit pas d'e-mails de JMP ?J'ai fait une demande pour le sortir de la quarantaine afin de pouvoir envoyer tout le message, mais voici les en-têtes.Je vois un tas de trucs anti-spam qui pourraient être liés aux liens au bas de cette page Microsoft.
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Re : Quelqu'un d'autre ne reçoit pas d'e-mails de JMP ?Merci d'avoir envoyé les informations d'en-tête. Il ne semble pas que l'e-mail soit mis en quarantaine à cause du phishing. Dans le X-Forefront-Antispam-Report, la catégorie de stratégie de protection attribuée au message était SPM (pour le spam) et non PHSH (pour le phishing). De même, la valeur SFV:SPM indique également que le message a été marqué comme spam par le filtrage anti-spam.
Je suppose que l'une des raisons pour lesquelles il a été marqué comme spam est que l'adresse IP à partir de laquelle l'e-mail a été envoyé ne figure pas dans la liste verte de votre entreprise et que l'adresse IP ne figure pas (encore ?) sur une liste de réputation (voir la signification de IPV: NLI - l'adresse IP n'a été trouvée dans aucune liste de réputation IP). Si votre service informatique le souhaite, l'adresse IP à inclure dans la liste blanche est 13.110.74.206 (du champ CIP).
Cela dit, le champ SFS dans l'en-tête indique que l'e-mail a peut-être enfreint suffisamment de règles (autres ?) pour le marquer comme spam.
Si vous savez quelles sont certaines de ces violations, nous pouvons enquêter pour savoir s'il y a des changements que nous pouvons apporter. Merci.
Re : Quelqu'un d'autre ne reçoit pas d'e-mails de JMP ?Correct, cela a été marqué comme spam et non comme hameçonnage, je ne trouve aucun message plus ancien pour voir comment ils se comparent, mais ci-dessous en est un similaire à mon collègue.Je viens de demander à notre service informatique de confirmer pourquoi le message précédent a été mis en quarantaine.La dernière fois que j'ai fait cela, ils m'ont envoyé ce lien, mais nous verrons si c'est la même chose cette fois.
En-têtes de l'e-mail n° 2 :
Voir plus...
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Re : Quelqu'un d'autre ne reçoit pas d'e-mails de JMP ?Voici un message qui est passé, et en effet, il a une adresse IP d'expéditeur légèrement différente.Il s'agit peut-être d'un problème causé par d'autres clients SalesForce, je suis sûr que JMP ne contribue pas à la mauvaise réputation des adresses IP. 
Cela expliquerait pourquoi le problème est constant.
Voir plus...
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X-EOPTenantAttributedMessage: 2f55bf32-42d4-44b3-a8c2-930ac8b182b2:0
X-MS-Exchange-Organization-MessageDirectionality: Incoming
X-MS-PublicTrafficType: Email
X-MS-TrafficTypeDiagnostic:
DM3NAM02FT016:EE_|PH0PR02MB7589:EE_|CH2PR02MB7015:EE_
X-MS-Exchange-Organization-AuthSource:
DM3NAM02FT016.eop-nam02.prod.protection.outlook.com
X-MS-Exchange-Organization-AuthAs: Anonymous
X-MS-Office365-Filtering-Correlation-Id: ca7c1985-7da5-4a29-1904-08db4678f4e7
X-MS-Exchange-AtpMessageProperties: SA|SL
X-MS-Exchange-Organization-SCL: 1
X-Microsoft-Antispam: BCL:0;
X-Forefront-Antispam-Report:
CIP:13.110.74.198;CTRY:US;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:smtp07-ia4-sp3.mta.salesforce.com;PTR:smtp07-ia4-sp3.mta.salesforce.com;CAT:NONE;SFS:(13230028)(4636009)(1690799014)(451199021)(966005)(356005)(83170400001)(336012)(7636003)(9686003)(7596003)(42882007)(26005)(83380400001)(22186003)(5660300002)(8676002)(1096003)(36756003)(58800400005)(166002)(42186006)(6916009)(34756004)(66899021)(133590200004);DIR:INB;
X-MS-Exchange-CrossTenant-OriginalArrivalTime: 26 Apr 2023 17:09:12.1081
(UTC)
X-MS-Exchange-CrossTenant-Network-Message-Id: ca7c1985-7da5-4a29-1904-08db4678f4e7
X-MS-Exchange-CrossTenant-Id: 2f55bf32-42d4-44b3-a8c2-930ac8b182b2
X-MS-Exchange-CrossTenant-AuthSource:
DM3NAM02FT016.eop-nam02.prod.protection.outlook.com
X-MS-Exchange-CrossTenant-AuthAs: Anonymous
X-MS-Exchange-CrossTenant-FromEntityHeader: Internet
X-MS-Exchange-Transport-CrossTenantHeadersStamped: PH0PR02MB7589
X-MS-Exchange-Transport-EndToEndLatency: 00:00:02.0576960
X-MS-Exchange-Processed-By-BccFoldering: 15.20.6340.021
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dwl:1;ucf:0;jmr:0;auth:0;dest:I;ENG:(910001)(944506478)(944626604)(920097)(831239)(250001)(410001)(930097);
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Re : Quelqu'un d'autre ne reçoit pas d'e-mails de JMP ?Intéressant. Mis à part l'adresse IP, je vois peu de différence entre les informations dans les champs d'en-tête. Même celle qui réussit indique que l'adresse IP n'a pas été trouvée sur une liste de réputation IP. Je vois deux champs Salesforce supplémentaires,
X-SFDC-EmailCategory: networksNewUser
X-SFDC-EntityId: 0DB5b000000fxzz
Non pas que ce ne l'était pas déjà, mais cela dépasse mon niveau d'expertise.
Re : Quelqu'un d'autre ne reçoit pas d'e-mails de JMP ?Leurs premiers retours sont ci-dessous :
J'ai vérifié l'en-tête du message et trouvé que l'adresse de l'expéditeur et le chemin de retour sont différents.
Veuillez informer l'expéditeur que l'adresse de l'expéditeur et le chemin de retour doivent être identiques pour éviter la mise en quarantaine.
Re : Quelqu'un d'autre ne reçoit pas d'e-mails de JMP ?Ils viennent de confirmer que c'est la chose la plus importante que vous puissiez faire pour éviter la quarantaine.
Isaac
Re : Quelqu'un d'autre ne reçoit pas d'e-mails de JMP ?Un autre qui a été bloqué, je ne sais pas si cela a été automatisé ou s'il s'agit d'un message réel envoyé par Matt :
Voir plus...Reçu : de BN1NAM02FT041.eop-nam02.prod.protection.outlook.com
(2a01:111:e400:fc48::53) par
BN1NAM02HT058.eop-nam02.prod.protection.outlook.com (2a01:111:e400:fc48::216)
avec Microsoft SMTP Server (version=TLS1_2,
chiffrement=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) identifiant 15.20.6254.37 ; mer. 5 avr.
2023 18:12:32 +0000
Reçu : de NAM11-DM6-obe.outbound.protection.outlook.com
(2a01:111:f400:7eaa::209) par BN1NAM02FT041.mail.protection.outlook.com
(2a01:111:e400:fc48::152) avec Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) identifiant 15.20.6254.36 via Frontend
Transport; mer. 5 avril 2023 18:12:32 +0000
ARC-Seal : i=2 ; a=rsa-sha256 ; s=sélecteur d'arc9901 ; d=microsoft.com ; cv=passe ;
b=O46/lXTiNmPLD1X4CwaaofbKKKKV3Byyi8/TaP3MfUD5OStwVYXutBSvincS7uMvFWLGY0UZ2SThP1d0QpfEVtv4OCi/MZa+PbKMdy6G54I3ur95tvR80Ut2SC05cGtfT6SKJjcjZy1DWnsU 8fMV6ataGp+8+nS9xgUVviem7ePpeG7cYdgQ4ALKWGRuDNXMl0HhBpyOfQ2wKhBoN0yiFfyIYdTnYErsLF1TVYMg0HWERRNC7LlqMQiVHT+MKOIqvtxUHHjqDBmHRDTKxd2fpp3OOzCap9imBm8doPxbqP4my JNjYQUn4+05CgvPRAQreRhHLnWYGB5j1q+n+PvTFtA==
ARC-Message-Signature : i=2 ; a=rsa-sha256 ; c=détendu/détendu ; d=microsoft.com ;
s=sélecteur d'arc9901 ;
h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange- AntiSpam-MessageData-1 ;
bh=SzsdbCS/rR+HVBX7wV//iYlO9FeAwIRxeWsdK6IIAAY= ;
b=NiHWIr0XaLlUJtvNpJv9rOvr5r148VCnOt5JjXeQZvm9bmVnC2HwNGT1hqxyDaUzCE2CQ4xPvJYG2s2+R4zYwYYLQ/DvEQ6lrPy/HyeUCPWJzlsR/4Hdxhq53pPtrmB8g Poguf1kY6f6X5FyBO8NqAYuC/TWwEIkWPKi7m/+V3zoRpKLxW7D5b9b3/46GUFdKlq/D8Yr0xWzV5kCKlxLmiKKhE4CFbu22KJ9zJ7Bx6JGPFYf0jTYq/p+p3aTJ8lsFeJrXmfVvekLw 0cPogZO17+iQckYhyUx62OoDbs3qfql7vO5NbCesQ5VQ2QxiZc5vzY4hC13m+3Hifj5H0ftyQ==
ARC-Authentification-Résultats : i=2 ; mx.microsoft.com 1; spf=pass (l'adresse IP de l'expéditeur est
40.93.199.11) smtp.rcpttodomain=adm.com smtp.mailfrom=jmp.com ; dmarc=pass
(p=rejeter sp=rejeter pct=100) action=aucun header.from=jmp.com; dkim=pass
(la signature a été vérifiée) header.d=jmp.com ; arc=pass (0 oda=1 ltdi=1
spf=[1,1,smtp.mailfrom=jmp.com] dkim=[1,1,header.d=jmp.com]
dmarc=[1,1,header.from=jmp.com])
Reçu : de BN9PR03CA0444.namprd03.prod.outlook.com (2603:10b6:408:113::29)
par CH2PR02MB6984.namprd02.prod.outlook.com (2603:10b6:610:8d::9) avec
Serveur SMTP Microsoft (version=TLS1_2,
chiffrement=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) identifiant 15.20.6277.30 ; mer. 5 avr.
2023 18:12:08 +0000
Reçu : de BN1NAM02FT055.eop-nam02.prod.protection.outlook.com
(2603:10b6:408:113:cafe::8e) par BN9PR03CA0444.outlook.office365.com
(2603:10b6:408:113::29) avec Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) identifiant 15.20.6277.30 via Frontend
Transport; mer. 5 avril 2023 18:12:08 +0000
Authentification-Résultats : spf=pass (l'adresse IP de l'expéditeur est 40.93.199.11)
smtp.mailfrom=jmp.com ; dkim=pass (la signature a été vérifiée)
header.d=jmp.com;dmarc=pass action=aucun header.from=jmp.com;compauth=pass
raison=100
Received-SPF : Pass (protection.outlook.com : domaine de jmp.com désigne
40.93.199.11 comme expéditeur autorisé) receiver=protection.outlook.com ;
client-ip=40.93.199.11 ;
helo=CY4PR02CU007-vft-obe.outbound.protection.outlook.com ; pr=C
Reçu : de CY4PR02CU007-vft-obe.outbound.protection.outlook.com
(40.93.199.11) par BN1NAM02FT055.mail.protection.outlook.com (10.13.2.163)
avec Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) identifiant 15.20.6254.9 via Frontend
Transport; mer. 5 avril 2023 18:12:07 +0000
ARC-Seal : i=1 ; a=rsa-sha256 ; s=sélecteur d'arc9901 ; d=microsoft.com ; cv=aucun ;
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ARC-Message-Signature : i=1 ; a=rsa-sha256 ; c=détendu/détendu ; d=microsoft.com ;
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h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange- AntiSpam-MessageData-1 ;
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ARC-Authentification-Résultats : i=1 ; mx.microsoft.com 1; spf=pass
smtp.mailfrom=jmp.com ; dmarc=pass action=none header.from=jmp.com ; dkim=pass
header.d=jmp.com ; arc=aucun
Signature DKIM : v=1 ; a=rsa-sha256 ; c=détendu/détendu ; d=jmp.com ; s=sélecteur1 ;
h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck ;
bh=SzsdbCS/rR+HVBX7wV//iYlO9FeAwIRxeWsdK6IIAAY= ;
b=yOpgU/1zBqojAepQ9a1ZweMpNypW0R/A3LkfkQ8lhDE0P8XA/KeMh5U0Y0M04p8Pe2jKT9T0ETcx2skOlkgkF2uoUXBHxSUBnluNgstxTjyhJV5sop77MOk3yvUu7Yv7j7ULjZN6 70SwtdHREuSIGVwBkFFrdbl3DGpe/b2oCkA=
Reçu : de SN6PR05MB5853.namprd05.prod.outlook.com (2603:10b6:805:fa::20)
par BYAPR05MB4744.namprd05.prod.outlook.com (2603:10b6:a03:4a::10) avec
Serveur SMTP Microsoft (version=TLS1_2,
chiffrement=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) identifiant 15.20.6277.30 ; mer. 5 avr.
2023 18:11:54 +0000
Reçu : de SN6PR05MB5853.namprd05.prod.outlook.com
([fe80::752f:da89:55c6:1af0]) par SN6PR05MB5853.namprd05.prod.outlook.com
([fe80::752f:da89:55c6:1af0%7]) avec l'identifiant mapi 15.20.6254.035 ; mer. 5 avril 2023
18:11:54 +0000
De : Matt Boron
CC : Wendy Tseng , Peter Polito ,
Scott Allen , Andy Spence
Objet : [EXTERNAL] Suivi du groupe d'utilisateurs Midwest JMP Pro
Index de thread : Adln6IxLkWArqO93Rs6rrFaZ6Doy9w==
Date : mer. 5 avril 2023 18:11:54 +0000
ID du message:
Accepter-Langue : en-US
Langue du contenu : en-US
X-MS-Has-Attach : oui
Corrélateur X-MS-TNEF :
Authentification-Résultats-Original : dkim=none (message non signé)
header.d=aucun;dmarc=aucun action=aucun header.from=jmp.com;
x-ms-traffictypediagnostic :
SN6PR05MB5853:EE_
BYAPR05MB4744:EE_
BN1NAM02FT055:EE_
CH2PR02MB6984:EE_
BN1NAM02FT041:EE_
BN1NAM02HT058:EE_
X-MS-Office365-Filtering-Correlation-ID : 2bd22842-c80c-46b4-a706-08db360144d4
x-ld-traité : b1c14d5c-3625-45b3-a430-9552373a0c2f,ExtAddr
x-ms-exchange-senderadcheck : 1
relais antispam x-ms-exchange : 0
X-Microsoft-Antispam-Untrusted : BCL : 0 ;
X-Microsoft-Antispam-Message-Info-Original :
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X-Forefront-Antispam-Report-Untrusted :
CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:SN6PR05MB5853.namprd05.prod.outlook.com;PTR:;CAT:NONE;SFS:( 13230028)(4636009)(396003)(346002)(376002)(39860400002)(136003)(366004)(451199021)(109986019)(5660300002)(186003)(2906002)(83380400001 )(40140700001)(478600001)(38070700005) (7416002)(21615005)(7366002)(7406005)(316002)(54906003)(8936002)(33656002)(166002)(52536014)(86362001)(38100700002)(6506007)(7120040000 1)(99936003)(26005)(66899021 )(76116006)(66476007)(64756008)(66446008)(66556008)(66946007)(7696005)(8676002)(9686003)(4326008)(122000001)(41300700001)(55016003);DIR : SORTIE;SFP:1101;
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De : Matt Boron
À : "nortoncraig@bfusa.com" ,
"timothy.keeney@rolls-royce.com" , AJ Kaur
, "drew.luebe@adm.com" ,
"ali.kalawadh@iowa.gov" , "dballard@brewerscience.com"
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, "aharding@eastman.com"
CC : Scott Allen , Wendy Tseng ,
Peter Polito , Robert Defrancis
, Monique Roerdink Lander
, Bill Worley
Objet : [EXTERNAL] Ressources sur les réseaux de neurones
Indice de filetage : Adl+gXO4eGGyYRsKTqiU5m7YRqRiKQAAbuuw
Date : jeu. 4 mai 2023 12:25:17 +0000
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