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Demo Topic: Quality Overview

Table of Contents

• Purpose
• Questions Being Answered

Purpose

The purpose of the demo is to provide an introduction intended to start a conversation with the customer about what they do, what they need and how JMP can benefit them

Questions Being Answered

1. What are the top level capabilities in JMP for Quality and Process?
2. Demo is an overview of what’s available and not a detailed description of any topic.

What is the Story/Scenario

The data is an example of a typical manufacturing process with several process monitors that are used to control the process.  There are several categorical variables that can be used as grouping variables.

Analytical Workflow

Quality and Process Engineering

JMP features and platforms

1. Control Chart Builder
2. Model Driven Multivariate Control Charts
3. Process Screening
4. Process Capability
5. MSA Design
6. Measurement System Analysis
7. Pareto Plot
8. Cause and Effect Diagram

Discovery call, what to ask and possible pain points

1. Difficulty working with raw data, manipulating it before it can be analyzed (JMP’s table functions, missing data, outlier detection, recode)
2. Time consuming data preparation
3. Repeating tasks such as data prep and analysis (Workflow Builder)
4. Complexity working with many process control variables (Process Screening)
5. Complexity working with analyzing capability on many variables (Process Capability)
6. Difficulty with control charts (Control Chart Builder)
7. Difficulty with capability analysis and non-normal distributions (Distribution, fitting distributions, capability analysis)
8. Six sigma/Lean methods for structured problem solving (Pareto chart, cause-and-effect diagram)

Industry

The data is a batch process that is typical in

1. Chemical manufacturing
2. Pharmaceutical manufacturing
3. Biotech
4. General Purpose

Data

1. Production Data.jmp
2. MSA Design.jmp
3. Failures.jmp (for Pareto)
4. Ishikawa.jmp (for cause-and-effect diagram)

Leave behind

The data is not proprietary and can be left behind.  There are table scripts to repeat everything shown in the demo.

Tips for delivering the demo

1. The demo is meant to be a quick overview, not a detailed presentation.  Tell the customer this at the start of the demo and if they see something interesting, you can circle back and cover more details at a slower pace.
2. Pause frequently and ask questions like “is this something that would help you”
3. Offer to come back later to show selected topics to a wider audience