Last week, JMP’s Founder, Chairman, and Head of R&D John Sall (@John_Sall) welcomed JMP employees to the 2023 Company Kickoff – our first company-wide in-person kickoff in three years – wearing a festive Happy New Year top hat. The excitement was tangible in the room.
There were close to 90 in-person attendees to the two-day kick-off and 300+ attendees participating globally online.
Sall jumped right into a status update, sharing Covid Omicron variant data, as well as other hot global topics from 2022, including:
- The Russian invasion of Ukraine.
- The effects of trade restrictions.
- Supply chain issues are slowly ameliorating.
- Economic challenges: jobs are hot, but the market is not; Tech job reductions; inflation and interest rate concerns; and uncertainty for 2023.
“Thankfully,” Sall said, “At JMP we do reasonably well even in challenging times.”
He then shared JMP highlights from 2022:
- Reopening SAS world headquarters campus: All buildings are fairly empty. Buildings E, F, J, and H are completely empty.
- We now have flex offices.
- JMP® 17 was released in October.
- Transitions to our own Jira and Confluence instances.
- Our Winter Thanks potluck lunch event.
And what we can look forward to in 2023:
- Finish the first iteration of our business structure.
- Continue recruiting new talent – although fewer hires than in 2022.
- No new release this year, JMP®18 will be spring of 2024.
- New renewal pricing and new sales teams should mean good revenue for 2023.
Sall closed his welcome with a reminder slide that he shares each year and thanked everyone for contributing to JMP’s success.
*Watch Sall’s welcome from 0:00 – 13:30
‘Customer Success: CATL’ (watch from 13:40 - 19:30)
JMP growth update
Director of HR Paul Mastropolo (@pmastropolo) shared updates on JMP’s growth in 2022.
“We started 2022 with 375 JMP employees and ended with 456,” he said. “That’s a 21.6% increase. From January [2023] through today we’ve already added 13 new employees – that’s tremendous growth!”
Mastropolo said much of the hiring was associated with new sales teams, and functions including Finance, Legal, and Operations, and acknowledged the efforts of JMP HR Recruiters Christine Bevan, Danielle Rogers, and Macy Shen.
He then shared hiring activity using JMP Software.
“JMP is looking to double our number of intern hires in 2023,” Mastropolo added. “We need to be thoughtful about the universities we partner with – specifically within the science and engineering community and leveraging where we have a strong JMP presence.”
*Watch Mastropolo’s presentation from 19:35 to 25:45
‘Customer Success: Miltenyi Biotech’ (watch from 25:57 – 29:47)
Mark Bailey Community Champion Award winners
Next User Community Manager Ryan Gilmore (@Ryan_Gilmore) presented the Mark Bailey Community Champion Award to Senior Systems Engineer Phil Kay and Principal Research Statistician Developer Peng Liu.
*Watch award presentation from 29:55 – 31:40.
Operations update
Digital Operations Manager John Jones (@JonesieAtJMP) shared a few updates from his group before diving into a demo in Salesforce. “It’s been a tremendous year of change,” Jones said. “The team has kept a positive attitude throughout it all.”
*Watch Jones’ presentation and demo from 31:55 – 44:15
Review of 2022 from the CEO
CEO of JMP Jon Weisz (@Jon_Weisz) then took the stage to share a review of 2022 numbers and goals. “2022 was a tough year, but we had a very respectable financial year,” Weisz said.
Financial results:
- 10.9% TSR growth (15% was the 2022 goal).
- >25% Contribution Margin.
- $27.8M new license revenue growth (78% of goal).
- $132.8M TSR revenue (93% of goal).
“What we thought we’d be able to achieve, we did,” Weisz said. “With the caveats that we had a lot of headwinds with currency, and we changed prices and dropped first-year fees significantly.”
All regions had excellent TSR growth. Weisz gave special recognition to EMEA, even with war in Ukraine, and China for staying focused through lockdown.
Weisz also shared how 2022 was a year of change, and what that meant for JMP:
- New JMP teams in Finance, Legal and HR.
- New Technical Support System: Salesforce Service Cloud.
- Implemented new business systems.
- Changed all product pricing in Q4.
- JMP Clinical launched as a standalone product.
- JMP 17 was released!
*Watch Weisz full presentation from 44:22 – 57:55
Legal vision for 2023: Focus on ‘easy’
JMP General Counsel Anissa Knox took the virtual stage to share the overarching vision for JMP Legal in 2023. “I would currently describe the Legal team as lean and mighty,” Knox said. Knox and Senior Legal Specialist Ericka Pirozzi are currently the only members of the team. In early 2023, she plans to onboard a Senior Legal Counsel, and hopes to add a Junior Attorney or Paralegal in summer 2023.
As for her Legal vision for 2023, she will continue to build business infrastructure and continue to retool business and legal processes, with a focus on ‘easy.’ “JMP should be easy to buy, easy to comply, easy to self-service, easy to renew, easy to upgrade, easy to use, and easy to administer,” Knox said.
Knox says their focus is also on clients, meaning assisting and working for JMP as an entity and JMP employees. “Please know that JMP Legal is here to partner with you,” she said.
*Watch Knox’s presentation from 58:00 - 01:07:51
JMP Kick-off Day 2
Executive Assistant Robin Betters opened Day 2 of JMP Company Kickoff with an update on the 2023 JMP Reunion, which will take place April 11 – 14 at SAS world headquarters in Cary. Planning is currently underway – and attendees got a chance to help choose what will happen at the reunion by taking a poll. Options included:
- A city-wide scavenger hunt.
A collage created by Diana LeveyA collage created by Diana Levey
- A competition for charity.
- A dunking booth.
“I hope you’re looking forward to it as much as I am,” Betters said. “As long as everyone is here together, laughing, and working on best practices – I promise it will be fun!”
*Watch the opening and poll from 0:00 - 4:46
‘Customer Success: Vertex Pharmaceuticals’ (watch from 4:48 – 9:33)
Voices from around the world
Leaders from JMP share updates from each of their parts of the company:
- Tara Kupselaitis, Finance Manager, Revenue (watch from 10:04 – 12:04).
- Mark Bailey, Senior Analytics Software Tester (watch from 12:05 – 16:01).
- Sam Gardner, Senior Product Manager, Life Sciences (watch from 16:02 – 18:03).
- Volker Kraft, Principal Systems Engineer (watch from 18:04 – 20:10).
- Peter Hersh, Senior Global Technical Enablement Engineer (watch from 20:11 – 22:04).
- Christine Bevan, Senior Talent Acquisition Specialist (watch from 22:05 – 23:40).
- Valencia Burt, Senior Business Operations Specialist (watch from 23:42 – 26:24).
- Alexander Beck, Sales Manager (watch from 26:26 – 28:23).
- Juliette Plager, Sales Manager, Western US (watch from 28:25 – 30:18).
- Kiyoni Kato, Inside Sales Manager (watch from 30:20 – 31:40).
- Xiaojun Shan, Sales Manager (watch from 31:43 – 33:21).
- Melisa Muhamed, JMP SEA Inside Sales Team Lead (watch from 33:22 – 35:25).
- Anne Milley, Principal Product Marketing Manager (watch from 35:26 – 37:26).
- Cyrionna Scott, Marketing Specialist – JMP Marketing Automation (watch from 37:27 – 39:26).
- Duane Hayes, Technical Support Senior Manager (watch from 39:27 – 40:02).
- Ryan Gilmore, User Community Manager (watch from 40:03 – 40:18).
- Kathy Walker, User Events Manager (watch from 40:19 – 40:57).
- Ruth Hummel, Analytic Education Manager (watch from 40:58 – 41:26).
- Candice Gervase, Salesforce Team Manager (watch from 41:27 – 42:51).
Customer Success: Bristol Meyers Squibb (watch from 43:16 – 48:26).
Goals and challenges for 2023
CEO John Weisz took the stage day 2 to share more about our goals for 2023. Weisz shared 2023 Financial Goals as follows:
- TSR Growth greater than 15%.
- Contribution Margin > 25%.
- New license revenue goal of $27M.
- Renewal revenue goal of $128M.
To meet our financial goals, Weisz says, JMP needs to develop a culture of financial empowerment by editing travel budgets and spending responsibly using the “Rule of 40” (25% margin, 15% growth).
Weisz shared five ways we can make headway on reaching these goals.
Our non-financial goals will help us to reach our 2023 goals faster. And Weisz says JMP needs data to help make this possible. This includes user data, employee data, environmental data, and community data.
*Watch Weisz’s full presentation from 48:27 – 01:06:46
