10.11.22 Sales Training
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My JMP is a web service at my.jmp.com.
At its inception, near the release of JMP 17, it will support distribution of JMP Annual License software to designated Software Administrators. These administrators must log in using the email address we have recorded for them. Once logged in they will find a table of JMP software licenses available for download.
My JMP shows a JMP annual license administrator software available for downloadMy JMP shows a JMP annual license administrator software available for downloadTo support the distribution of JMP 17 to annual license administrators serviced by SAS contracts operations around the world we will be importing data from GIDB into Salesforce, creating accounts, contacts, and more for each license from GIDB. Once this data is imported into Salesforce JMP 17 will be immediately ready for download by software administrators.
JMP 17 distribution via My JMP
When My JMP is ready, we will email all existing annual license administrators telling them about JMP 17 and directing them to My JMP (my.jmp.com) to download it.
There will be no need to request JMP 17 and wait for an email. Administrators will find the software available immediately.
Note that there will be no record in SAS Licensing Operations of any site receiving JMP 17 this way. That is, there will be no order in COMSAT, and no note in GIDB.
JMP 17 distribution via SAS Licensing Operations
At this time we are not updating the SAS Software Order Emails that SAS Licensing Operations generates. This means that any order for JMP 17 that SAS processes will have instructions for using the SAS Download Manager to download a SAS Software Depot. This is our traditional distribution mechanism through SAS.
Examples of JMP 17 orders that SAS Licensing Operations will process:
- new licenses for customers after JMP 17 is released
- requests for JMP 17 from existing customers that find their way to SAS Licensing Operations
Support for My JMP
JMP Technical Support will provide all support for My JMP. Please ask customers experiencing difficulties to email support@jmp.com.