JMP 9 incredibly unstable. How to improve???

Question

Hello,

I recently upgraded from JMP8.0 to 9.0 and have been experiencing headaches ever since.

Aside from a few changes in the user interface which I do not find particularly comfortable, the program crashes ~3x/day. No warning, no chance to save any data.

Did anybody else have this experience, and if so, please tell me how you managed to work with this program.

TIA.

unknown · Answer

Hi PMroz,

Yep, I am using 9.03. All 4 members of our team experience similar problems.

We contacted JMP support but they insist there is no problem. In the meantime, I am recommending switching back to JMP8...

pmroz · Answer

Works fine for me and my 100+ users.  Are you using 9.0.3?  That fixed things when reading and writing Excel files.

You should contact JMP tech support about this issue.