When I'm in JMP 13.2.1 and I hit the F1 key my default browser (Chrome) starts up but the screen is blank. Has anyone else experienced this? Any workarounds? Windows 7, 64-bit.
Thanks!
Verify third-party cookies are not blocked in Chrome (chrome://settings/content). If so, disable this option and try again.
The fix would be to disable cookies, however because of the security you have in place, I have reported the behavior to Development for their review. In the interim, I would like to suggest the users default to JMP 13 Online Documentation, until Development has made a decision on how they will handle this behavior.
I just tried on my machine and didn't have any problem. What address is shown in your browser?
The address is file:///C:/Program%20Files/SAS/JMP/13/Help/index.html
Works fine in IE11, but not Chrome.
Unfortunately our system administrators have forced this setting to on so I can't change it
In JMP, go File > Preferences. In the left pane, select File Locations. In the right pane, select Help File directory and paste the line below into the location box :
C:\Program Files\SAS\JMP\13\Help\
Then click “Apply” and “OK” and test again with F1.
Sorry no luck chuck. Hitting F1 brings up that directory in the URL anyway, regardless of whether I put that in as a preference or not.
This is a Chrome security issue. Another option is to use a different browser.
Development is working on a solution.
