We've just published a new asset to our JMP Resource Center, an excerpt of Bill Meeker's new book, Achieving Product Reliability: A Key to Business Success. (Meeker co-authors the book with Necip Doganaksoy and Gerald Hahn.)
The chapter we've selected is the first one, Reliability and the Role of Statistics: An Introduction. In the excerpt, Meeker, et al. discuss how ensuring high reliability in the design and manufacturing of modern products is really a full-team effort with reliability engineers and statisticians as equally important members. In the excerpt the authors provide an overview of the important role statistics plays in reliability assurance and discusses the unique challenges associated with defining, measuring, and improving reliability.
Meeker, et al,. also discuss the different ways customers define reliability, share some infamous reliability failures, and argue that having the right data and the proper analyses at the right time could have avoided - or at least mitigated - these problems.
Meeker et al. also lead the reader through a discussion around the role of statistics in reliability assurance and how it has evolved from fire-fighting to validation testing to actively contributing to proactive reliability improvement. Meeker also shows us the benefits of this change and how shifting reliability assurance from a reactive to a proactive mindset can prove less expensive, have a substantial positive impact on customer relations, and turn major issues into "non-events."
Meeker et al. conclude with a full discussion of reliability assurance over the entire product lifecycle, from setting reliability goals, to the early stages of design, product development, manufacturing and, ultimately, field use and tracking.
Achieving Product Reliability would be a great resource to share with customers and prospects looking for an interesting discussion on the value of statistics in reliability.
I would suggest sharing this resource with customers and prospects in the following areas (coincidentally tagged this way on our website!):
Application Areas
Quality Engineering, Reliability and Six Sigma
Culture of Analytic Excellence
Industries
High-Tech Manufacturing
Industrial Manufacturing
Enjoy the chapter, share it with your customers, post to your contacts, and generally help us get the word out. To help spread this content as broadly as possible, we are not gating this asset. You will note, however, that we are promoting two other gated assets on the landing page: Our free online statistics course (STIPS) and Bill Meeker's on-demand webinar series: Best Practices in Reliability Data Analysis.
Achieving Product Reliability: A Key to Business Success
Direct Link to the PDF
Let me know if you have any questions.
Thanks everyone,
Larry
