All information is SAS company confidential. Do not disclose.
Sales Highlights
AGC Biologics (17 Feb 2021 – Nordics)
AGC Biologics, which provides scale-up and cGMP (current Good Manufacturing Practices) services for manufacturing protein-based therapeutics, recently added 15 JMP licenses, bringing its total to 50.
AGC has been a JMP user for years, but its license number remained stagnant at 35 for some time. Klaus Lenander and Christian Ramskov Larsen had maintained contact with AGC and had recently demonstrated how AGC could use DOE in JMP to great effect. Yet the number of licenses remained at 35.
Jake Wingfield, the newest member of the Nordics team, decided it was time to do a little detective work. AGC had 35 licenses but there were 44 contacts in Salesforce. Jake contacted them all to investigate how they used JMP. Jake says, “The common theme was that end users and managers were happy with JMP and that they had enough licenses to go round. But I suspected that this meant that they had more users than licenses, especially since I was told its R&D team was growing.”
The Nordics team responded by developing a new champion and setting up a Teams workshop and inviting colleagues from AGC’s upstream team and around the business. Jake explains, “The session had 35 attendees join, the same amount as licenses, and Christian asked them to use the chat feature in Teams to tell him if they were users or non-users, and if a user, their experience level. With follow-up calls and emails to the attendees after the workshop, we identified five attendees who wanted licenses. The champion and other contacts were reluctant to agree to this, confirming they had budget for new licenses but right felt AGC still had capacity in its existing agreement. But the numbers simply didn’t add up.”
Jake could not convince them to purchase more licenses so he turned his focus to finding a decision maker to agree to an upgrade. He identified and contacted the IT manager via LinkedIn and set up a meeting to discuss AGC’s license use.
Jake concludes, “Quickly, the IT manager was made aware that AGC did not have enough licenses to go around. He soon realized they needed to add 15 licenses; he has also created an inventory list for the users.”
- Product: JMP
- Amount: $13,976
- Integral Players: Christian Ramskov Larsen, Klaus Lenander, Jake Wingfield
PRA Health Sciences (15 Jan 2021 – UK T2)
PRA Health Sciences, the global comprehensive clinical development services provider, recently acquired two JMP Clinical licenses.
Medical writers at PRA used J Review to generate patient narratives but had become increasingly frustrated with it since it was not compatible with Microsoft Word and only accepted raw data. Anna Roper says, “This incompatibility created delays for the medical writers, causing them to miss deadlines. They needed a way to generate patient narratives themselves.”
Chris Kirchberg came to the rescue. He demonstrated JMP Clinical’s functionality to PRA’s medical writers and one senior director. “In just an hour, Chris was able to show that JMP Clinical was the right tool to help PRA’s medical writing department regain control and meet deadlines quicker and easier,” Anna concludes.
- Product: JMP Clinical
- Amount: $22,288
- Integral Players: Chris Kirchberg, Anna Roper, Jaspreet Sandhu
Marketing Resources
New customer success story
Find out how Vishay uses JMP to streamline data management and analysis into one self-service workflow: https://www.jmp.com/en_us/customer-stories/vishay.html
Careers at JMP
We're growing, we're hiring, and we need your help to find more great employees. If you know of someone awesome, refer them via the SAS Employee Referral site. And you can check out the list of open positions at jmp.com/careers or take a look at the list below:
- Salesforce Administrator, Kuala Lumpur
- Systems Engineer (Chemical), East Coast, US
- Software Developer, JMP Live, Cary
- Software Developer, Cary
- Senior Software Developer, Cary
- Inside Sales Account Representative, London
- Systems Engineer, Sao Paulo/Rio de Janeiro/Brasilia/Curitiba
- Inside Sales Account Representative, Shanghai
- Systems Engineer, London
- Inside Sales Account Representative (Academic), Tokyo
- Global Technical Enablement Engineer, Mumbai/New Delhi
- Account Executive HLS, Beijing/Shanghai
- Systems Engineer HLS, Beijing
- Sr. Marketing Specialist, Taipei
- Systems Engineer, Osaka
