3.22.2021 Training | Presenter: Jeff Perkinson
Watch Recording of Presentation | User Resources PDF | View PPT
Update 21May2021: The PowerPoint attachment has been updated.
When to use this
Pains to listen for:
- "Some of our team members lack fundamental statistical knowledge.
- "We need to up-skill some of our team members."
- "There is a huge variation in the statistical acumen or background between team members and depts. How can we get them on a more level playing field?"
- "We want to find a way to customize our current training offerings."
- "Not all of our people reviewing data understand the statistical significance of it."
- "How do you do __ in JMP?"
- I want to improve my JMP skills"
- "Not all of our team members are proficient in JMP"
- "We have a lot of new team members who have never used JMP before. How can we quickly get them up to speed?"
- "We only use ___ in JMP."
- "It takes me forever to do ___ in JMP."
TL;DR (too long; didn't read)
JMP brings together a user's domain expertise and statistical knowledge to solve problems. JMP supports users all along the way to ensure their success, with programs for:
Statistical Knowledge
STIPS
A free, self-paced statistical course provided by JMP that helps people build practical skills in using data to solve real-world problems.
SKP
An online glossary/encyclopedia of common statistical terms and analyses, combining concise explanations with examples and graphics to help you establish a firm foundation upon which to build statistical skills.
Education
get from sarah springer.
Product Knowledge
Getting Started with JMP
New User Welcome and DOE Intro Kits
Learning Portal
Documentation
Mastering JMP
Help & Support
Tech Support
24/7, global, in-language support backed by a team of statisticians can help you understand how to use JMP or explain the options in a platform to you.
User Community
Our extremely active community has thousands of JMP users and is supported by our entire JMP staff, including development. It is not uncommon to receive answers directly from the developer of a certain platform. Additionally, the average responses occurs so you can get your questions answered quickly, by a verified source, so that you can get back to your work.
Sustainment
Participation/ Product Feedback
Wish List
Gives customers a public forum to make suggestions and get feedback and support from other users. JMP use this information to help set priorities and inspire us to make the software better.
Early Adopters Program
Through the Early Adopters program customers an have a voice in the development of our products. The EA program provides a more agile way to work with JMP development vs. standard tech support channels and waiting for a fix in a maintenance or major release and is a good way to test out JSL scripts and other important items prior to GA of the version of JMP.
List of outbound activities from marketing and customer care.
Our Mission
Our mission as an organization is to spread the use and impact of JMP. But, why have we chosen that mission – beyond the obvious financial benefit? Because we believe that the world is a better place, with better products, and processes, when statistics are widely used and we think that JMP makes statistics fun and accessible.
So, if our mission is spreading use and impact then we aren't successful at the close of a licensing deal. No, we aren't successful until each of those license holders becomes a user of JMP who is making a difference in their product or process.
Now, we believe that it won't take much training or tutoring for most people to begin seeing value in using JMP. After all, getting data into JMP is easy since we can import data from almost any place. And, because of the dynamic linking and built-in intelligence you can begin making discoveries using just the basic platforms of Distribution, Fit Y by X, and Graph Builder. These platforms alone will give you views into your data that you've not seen and allow you to generate hypothesis and insights almost immediately.
Discoveries
However, we know that real discoveries come as you integrate your domain knowledge with statistical knowledge. These two are brought together through the analytic platforms in JMP.
We can't necessarily help you with your domain knowledge. We're not butchers, bakers, or candlestick makers. We don't know the role of wax and oil in the combustion process, or how flour, water, and yeast combine to make sourdough.
But, we are experts in statistics and in JMP. So, when you're ready to go beyond the basic platforms we have supporting programs to give you the knowledge you need to be successful in using JMP.
These programs, just like the analytic platforms in JMP, are available when you need them, how you need them. Whether you prefer bite-sized nuggets or a meal-length spread; whether you like reading or watching videos; whether you like interactive support or archived answers: we've got you covered. Let's take a look.
Statistics Knowledge
First up, statistics training. We have built a world-class library of on-demand tutorials. These tutorials can be consumed individually as you need introduction – or a refresher – to individual topics like basic
We also have an encyclopedia of common statistical terms, analyses, and concepts in our Statistics Knowledge Portal. The articles combine concise explanations with illuminating examples and graphics to help you establish a firm foundation upon which to build statistical skills.
Finally, if you're ready for classroom instruction, we have formal, paid training in public and private classes to give you the skills to apply JMP across a range of statistical methods.
JMP Knowledge
As we noted earlier, JMP is where your domain expertise and statistical methods come together. We've made JMP easy and fun to use but that doesn't mean we leave it to you to figure it out.
We have webinars from Getting Started with JMP to Mastering JMP to introduce you to the various platforms and analyses available in JMP. These live or on-demand sessions will give you an introduction to using JMP to solve real-world problems and give you the confidence to tackle your own.
We also have a library of tutorial videos to show you, in small doses, how to use JMP to reshape your data or design your first experiment.
Some of these tutorials have been assembled into our New User Welcome Kit and the Design of Experiments (DOE) Intro Kit.
If reading is more your style, you'll find the extensive documentation and help system built-in to JMP and on the web answers your questions and explains the many options in each platform.
Got Questions?
Of course, we can't anticipate every problem you may have, so, we know that you may have questions.
Every JMP user is entitled use our award-winning
technical support services. Local, in-language support backed by a team of statisticians can help you understand how to use JMP or explain the options in a platform to you.
We also have a substantial
JMP User Community where expert JMP users from around world provide advice and help you solve problems using JMP.
Sustaining the Momentum
Once you're up and running, it's always good to have the occasional boost to keep you going. For that, we have a number of virtual and in-person opportunities to meet other enthusiastic JMP users and benchmark best practices in building a culture of analytics.
We support
JMP User Groups, regionally and within your company, to help spread the knowledge that you and others have built. You can hear the stories of how others have solved problems or share your own in these meetings with JMP users of all levels.
Several times a year, around the world, JMP users and other analytic experts come together to be inspired and share successes at
Discovery Summit conferences. With keynotes by thought provoking experts and breakout sessions from JMP developers, technical staff and users from various industries, you'll find yourself reinvigorated and ready to tackle the most difficult challenges.
Participate
For more than 30 years, JMP has relied on customers to tell us what they need from their analytic toolbox. Whether its a cutting-edge technique to solve a new business problem, or simply a refinement of the oft-used platforms we count on user feedback to drive our innovation. You can be a part of this through the JMP Wish List and the JMP Early Adopter Program.
The
JMP Wish List gives you a public forum to make your suggestions and get feedback and support from other users. We use this information to help set priorities and inspire us to make the software better.
You can gain access to pre-production releases of the next version of JMP through the
JMP Early Adopter program. Use these releases to test new features and exercise old ones to help us make sure that each new release of JMP is better than the last.
You make the world a better place
We know that the products and process that you design and build make the world a better place and we want to be your partner in that process. Whether you're a new user or a longtime champion, we want you to get as much value from using JMP as you can and we have designed programs to support you all along your journey.
If you doubt your ability check out the range of customers who have done just that: successfully using JMP to make improvements and solve problems.
Related Customer Stories:
