1.7.2021 Quality Training Session
Presenter: Pin Hu
Watch Recording | View PPT
Key Takeaways
- Quality is a BIG topic for anyone making anything
- Usually refer to process quality (as compare to “product quality”, “design quality”)
- JMP Quality and Process function designed for Six Sigma DMAIC approach
- Not only for quality department, but also can be used for operation related function teams
- JMP's quality capabilities can be used throughout entire DMAIC process
- There are many other JMP functions can be used for “Quality” purpose as well, like: DoE, ANOVA, Hypothesis Test, Reliability
Value Statement
JMP's Quality and Process capabilities allows engineers to more easily:
Typical Audience (industry, roles, situations, etc)
Industries:
- Medical Device
- Pharmaceutical
- Semiconductor Foundries
- Hi-Tech, Solar Energy Panel, Battery, Power Plant
- Oil and Gas, Chemical Engineering
Roles:
- Process Engineer, Process Integration , NPI
- Quality Engineer
- (Lean + ) Six Sigma internal trainer
- Project Leaders …
Recommend Selling Strategy:
- Small Company: (SPC) Quality Control
- Mid-Large Company: Process optimize and continue Improvement
Terms/Phrases
- Process Quality, Process Capability, Cp, Cpk, Process Stability Index, Process Screening
- SPC, Control Chart, Inspections, Sampling Plan
- Defective product, Rework, Scrapped, Yield Loss/Improvement
- MSA, Variation/Variability Analysis
- Cause-Effect analysis, Fishbone Diagram, Pareto, Prioritize problem
- Continuous Quality Improvement, Total Quality Management
- Six Sigma, DMAIC, Hypothesis Test, ANOVA, T test, F Test
- Quality by Design (QbD)
- Pharma Only: Continuous Process Verification (CPV) which is also called "Tracking and Trending"
Discovery Questions
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Questions to Ask:
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Purpose/Goal |
Proposed Function/Tool
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- How do you control / monitor the process?
- Which Western Electrical Rule do you apply?
- How do you handle customer complaints?
- Any 8D report needed? How frequent?
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- Any control mechanism there?
- How good is the control?
- Level of pain?
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- Control Chart Builder (+Automation)
- Model Driven Multivariate Control Chart
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- How many different process under your care?
- How good are … performance?
- How do you monitor … process?
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- How much of a problem/headache is this?
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- How … analyze / improve the process?
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- Level of analysis competency
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- Any improvement project?
- Do you currently have internal SixSigma training?
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Additional Resources
