This just started happening suddenly and I'm not aware of any changes to system or other software in the computer since I was last able to successfully use JMP 14 without problems. OS is 10.13.6 High Sierra. JMP is version 14.2.0. I've tried restarting the computer and reinstalling JMP 14. I tried deleting the JMP preferences files. There don't seem to be any other problems when using JMP, although I haven't used it much with this new problem because it cripples my ability to use it. The crashes are immediate when trying to edit a column's formula, and occur no matter how I try to enter formula editing mode. There are no error messages or crash diagnostics, the crash is immediate with JMP instantly quitting.
Any suggestions would be greatly appreciated.
Thanks
Could it be that the data table file is corrupted? Can you open other data tables without crashing JMP?
Hi there! Thank you very much for reporting this issue. When JMP crashes, do you get a prompt to send your crash files when restarting JMP? If you do get the prompt to send your crash files, and you agree to send them to JMP technical support, they should be able to help determine whether your particular crash is a problem that we already know about from that release. If there is a work-around or a fix in a later release, they should be able to provide that information to you. We fixed a number of crashes in the 15.0, 15.1 and 15.2 cycles, but without knowing the crash signature of this particular crash, it might be difficult to match it up to one of those fixes.
If you are not getting a prompt to send information about your crash to JMP, it might be that either 1) this particular crash doesn't create crash files (this is rare but happens), or 2) you may have multiple instances of JMP open, which suppresses the usual crash reporting prompt.
Feel free to send me a message through the community if you have already reported this crash to technical support and I would be happy to check into it further with them.
Thanks,
Shannon Conners, JMP