I've got a customer that has a JMP data table, running JMP Pro version 13, Windows 64 bit OS, 8GB RAM, and the table has about 15 million rows, with about 15 or 20 columns...mostly Character data types. Using WebEx, he reversed demo'd the file opening process for me today and it took about 10 minutes to open. Says it sometimes takes upwards of an hour. Any 'gotchas' we could look out for? I sent him to JMP tech support, in addition to trying Compress Columns. The Compress Columns seemed to help a bit, with an n = 1 of re-opening iterations. But nothing substantially different.
Any hints?