This should take no more than 30 minutes.
Homework Questions
To give you some practise learning more from the materials, use what you can find in these locations to answer the following homework questions. You do not need to submit the answers to anyone.
1. What are Premier and Beacon accounts? (Look here and here)
2. What are the 3 goals of the Global Technical Enablement Team? (Look here)
3. What is the process for helping a customer to create a new Success Story? (Look in our Marketing area materials)
4. Where can someone find the New User Welcome Kit? (Look in our Customer Care area materials)
5. What is the mission of Technical Support? (Find the answer from the links in the JMP Sales & Marketing Process)
6. What does JMP Education provide? (Find the answer from the links in the JMP Sales & Marketing Process)
Finally, a reminder of some links to important material (you might want to bookmark these):
1. The agenda for JMP Academy Summer 2020
2. The attendee list for JMP Academy Summer 2020
3. The JMP Academy library - this is where you will find the main materials for your learning
4. What is JMP Academy? - an introduction to JMP Academy
5. The JMP Sales and Marketing Process - this is a good overview and will help you navigate all the material in the library. There are links to the different articles by "process area".
Please let me (@phil_kay) know in the comments below if you have any questions.
