Overview
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Overarching mission
Spread the use and impact of JMP products far and wide within the Science and Engineering communities at Micron.
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Three year revenue and use profile
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User count
2017: 5530
2018: 5780
2019: 6030
2021: TELA
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Community membership
2017: 148
2018: 164
2019: 272
2020: 312
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STIPS enrollment
2018: 6
2019: 9
2020: 13 as of Dec, 2020 Current data here
2021:
Total all years: 28
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TSR
2017: $1,617,614
2018: $1,746,560
2019: $1,593,431
2020:
2021:
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Customer Care
JMP days planned/executed: Feb 2021
JMP Day Lehi - December 2019, standing room only
Workshop Lehi - December 2019: Data Mining and FDE, well received
Engagement score (when available):
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Account business profile
2019 Revenue: $23,406,000
Cost of Revenue:
Total Employees: 37,000
# Engineers/Scientists:
Quick Ratio: 1.85
D/E Ratio: .15
Operating Margin: 13.38
Profit Margin: 11.72
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Training Programs
Statistics/Analytics:
JMP: Internally created training that is extensively done in JMP. Minimal STIPS engagement.
Other:
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Technical Value
Departments using JMP: Process Integration, Product and Process Development, Manufacturing, Yield and Testing
Value received: Product and Process Innovation, Supply Chain, Manufacturing
How do they use it? Data Visualization and Data Prep, DOE, Modeling, Data Mining, Statistics. Several Add-ins globally deployed to streamline analysis in JMP Pro.
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Sales opportunities
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Account Info
Legal name: Micron Technology Inc.
Common name: Micron
Email domains:micron.com
JMP License Info
2017 TSR: - $1,617,614
Site Location: Contract #39884
Sites:
604996 – 6030 JMP Pro DT, 12/1 Anniversary, Boise ID
604997 – Mac OS, 12/1 Anniversary, Boise ID
605172(IM Flash) – 525 JMP Pro DT, 12/1 Anniversary, Boise ID – rolls up under 604996
605175(MP Mask Technology Center) – 20 JMP Pro DT, 12/1 Anniversary, Boise ID – rolls up under 604996
Nonstandard Items:
Allowed Countries: Belgium, China, Germany, India, Italy, Japan, Malaysia, Singapore, South Korea, Taiwan, US
Uplift %: 30% Uplift on International Only, No Transferability
MP Mask Technology Center – former subsidiary of Micron
Renewal Terms Renegotiation: Micron has no terms that expire or renegotiation provisions
User Numbers per site:
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Country
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User by Country
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US
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2802
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Singapore
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1169
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Taiwan
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971
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Japan
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748
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China
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136
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Italy
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125
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Malaysia
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67
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Budget
IT line item? Users pay? Fab Managers make budget decisions and question all expenditures
Internal Chargeback, if so, how much? TBD
When budget for next year’s renewal? A pain point – unpredictable
Who manages this process? Chris Langworthy and Jessica Cai
Contacts
Champions
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Name
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Location
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Title/Role
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Lee Laim
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Boise, ID
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Semiconductor Yield Engineer
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Landon Jensen
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SLC, IM Flash (Utah)
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Data Scientist/Principal Engineer
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Don Kent
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SLC, IM Flash (Utah)
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Engineer/Key Scripter
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License Administrator (SAS rep in GIDB), tenure as SAS rep:
Chris Langworthy(Boise, ID)
Purchasing
Mark Williamson: Procurement and Supplier Management
Tenure as invoice contact:
Jessica Cai (Shanghai, China)
Training
Strong internal training program, JMP advocates share all new user resources and STIPS for support. As of March 2022, they have finally identified a new training contact and are going to connect with Premier Team.
JMP related Training Programs
FTEs with dotted line to HR implement statistics/analytics training. JMP integrated with much of it, but not sole tool. Tsega(Micron) and Sarah(IMFT) are JMP enthusiasts and savvy users. May need some consultation with updating training for new versions.
Main tool for user communication is SharePoint and email
Executive sponsors
Neha Singh – Process Integration Manager(VA) – F
Swapnyl Shah – Process Integration Manager (VA) - F
Power Users
N/A
Software Deployment
Version of JMP currently used: 14 to Power Users, 13 still for general users
Last version downloaded from COMSAT: 14.0 on 5/8/18
License Update Process: Chris coordinates the packaging of license deployment and pushes it out to the users; Same with new versions. Big challenge/wish regarding the preferences being reset and not an easy way to carry over preferences
Value of JMP
Discovery Papers/Posters
- Yield Improvement in Hybrid-Memory-Cube DRAM
Poster: 2017, US (St. Louis)
Joshua Phelps, Micron Technology Inc
Nicholas Clyde, Micron Technology Inc
https://community.jmp.com/t5/Discovery-Summit-2017/Yield-Improvement-in-Hybrid-Memory-Cube-DRAM/ta-p/45720
- Semiconductor Wafer Spatial Pattern Classification with JSL
Paper: 2014, US (Cary)
Don Kent, IM Flash
https://community.jmp.com/t5/Discovery-Summit-2014/Semiconductor-Wafer-Spatial-Pattern-Classification-With-JSL/ta-p/21837
- Map of the Fab: Performance Dashboards
Poster: 2014, US (Cary)
Jensen Landon, IM Flash
https://community.jmp.com/t5/Discovery-Summit-2014/Map-of-the-Fab-Performance-Dashboards/ta-p/21848
- Solving Data Extraction and Analysis Problems Effectively and Efficiently Using Interactive JMP Interfaces and the Run Program Command
Poster: 2015, US (San Diego)
Jake Weaver, IM Flash
https://community.jmp.com/t5/Discovery-Summit-2015/Solving-Data-Extraction-and-Analysis-Problems-Effectively-and/ta-p/23241
Data Infrastructure
Analytic Tool/Competitive Landscape
Tableau – Buzz from JMP Day, everyone hears about it
Yield Cube – Internally developed - Seen as default for basic plotting until engineer proves they need JMP advanced capabilities; not willing to partner yet on how to work together
Strategy
For engagement – continue US support and increase dialogue with international locales (China, Taiwan, etc.)
For growth – Look for opportunity to standardize on JMP, add value to basic applications such as Excel and “Yield Cube” internally developed for basic stats, JMP Live?
IMFT fully sold to Micron, any impact?
Notes on Technical Engagement
Miscellaneous:
Fab2 – Lehi, Utah
Fab4 – Boise, Idaho
Fab6 – Manassas, VA
Fab10 -- Singapore
Fab11 – Taoyuan, Taiwan
Fab15 – Hiroshima, Japan
Fab16 – Taichung, Taiwan
There are other facilities (design, admin, etc..) in other places, but these are the major fab sites.
