Overview
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Overarching mission
Spread the use and impact of JMP products far and wide within the Science and Engineering communities at Merck Sharp & Dohme
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Three year revenue and use profile
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User count
2017: 600
2018: 885
2019: 1185
2020: 1870
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Community membership
2017:
2018:
2019:
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STIPS enrollment
2018: 2
2019: 3
2020: 25 as of June 29, 2020
2021: 8 as of April 16, 2021
Total all years: 38
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TSR
2017: $456,652
2018: $374,446
2019: $590,538
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Customer Care
JMP days planned/executed:
2017: 1
2018: 0
2019: 0
2020: 0
Engagement score (when available):
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Account business profile
2019 Revenue: $46.840B
Cost of Revenue:
Total Employees: 71,000
# Engineers/Scientists:
Quick Ratio: 0.87
D/E Ratio: 0.82
Operating Margin: 29.18
Profit Margin: 21.1
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Training Programs
Statistics/Analytics:
JMP: Global Internal Training for Manufacturing. Work with Heath Rushing on JMP courses occassionally.
Other:
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Technical Value
Departments using JMP: Manufacturing Center for Mathematical Excellence, Global Quality Management Systems: Technology Transfer & Commercialization,
Value received: Product and Process Development, R&D (non-clinical)
How do they use it? Statistics, Modeling, DOE, Data Exploration and Visualization, Quality Tools
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Sales opportunities
JMP Live
JMP Pro
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Account Info
Legal name: MERCK SHARP & DOHME CORP
Common name: Merck or MSD (outside US & Canada) Not to be confused with Merck Group / Merck kGaA
Email domains: merck.com
JMP License Info
2017 TSR: - $456,652
Site Location: Contract #11236
Sites Contract:
421092 – 885 JMP DT, 1/1 Anniversary?, Whitehouse Station, NJ
904449 – Mac OS, 1/1 Anniversary, Whitehouse Station, NJ
897770 – 10 JMP Clinical DT, Branchburg, NJ
Nonstandard Items:
Allowed Countries: No tracking of user location(transferability)
Uplift %: Affiliate use defined as 50% ownership, 50% uplift. 90-day terms
Renewal Terms Renegotiation: Contract expires Dec 31, 2019. PO Required
Major sites with JMP users
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Site/Location
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Country
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Number of Users
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| Whitehouse Station, New Jersey |
USA |
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| Branchburg, New Jersey |
USA |
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| Tuas |
Singapore |
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| Hangzhou |
China |
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| Bangalore |
India |
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Budget
IT line item? Users pay? N/A
Internal Chargeback, if so, how much? N/A
When budget for next year’s renewal? N/A
Who manages this process? Augustine Nwabuzor
Contacts
Champions
Americas
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Name
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Location
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Title/Role
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| Lori Pfahler |
West Point, Pennsylvania |
Executive Director – Merck Manufacturing Division’s Center of Excellence |
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Inna Ben-Anat
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Greater Philadelphia Area
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Executive Director, Global QMS – Technology Transfer & Commercialization
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Julie Beeman
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Raleigh-Durham, North Carolina Area
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Process Engineer
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Susan (Sue) M. Piston
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West Point, Pennsylvania
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Associate Scientist
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Europe
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Name
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Location
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Title/Role
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David Hawe
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Ireland
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Statistician
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Asia
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Name
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Location
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Title/Role
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| N/A |
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License Administrator (SAS rep in GIDB), tenure as SAS rep:
Tejendra Thakkar
Regina Donevska(deployment)
Purchasing
Tenure as invoice contact:
Augustine Nwabuzor, (been a while)
Training
Americas
- They do global internal training for the manufacturing team
- They have internal Yammer and Sharepoint Sites
- Internal training for non-stats users. they use e-learning, some resources internal and then share JMP resources. The CMC group has also hired Adsurgo for specialized JMP training in the past.
Europe
n/a
Asia
Internal Six Sigma Training Program.
JMP related Training Programs
Unknown
Executive sponsors
Unknown
Power Users
Unknown
Software Deployment
Version of JMP currently used: JMP 13 (14 pending); they claim mostly R&D and Manufacturing use JMP wile Minitab is used in the Engineering areas; state that 20% of users International and 80% is US
Last version downloaded from COMSAT- 13.0
Push/pull – how does it get deployed, repackage? N/A
License update process – N/A
Value of JMP
