By mid February, while opening JMP, we should start receiving messages ref to an expiring JMP license. How should I proceed then?
JMP 14 2021 License Installation
- Update JMP 14 with the JMP 2021 license in the software center.
- Can’t find JMP License update in the Software Center
This is an issue with your computer setup, not a JMP issue that the stats team can assist with. Click here for solutions when the software fails to install via Software Center, these steps may also help fix your Software Center so you can view the JMP 2021 license.
I suspect that since you are asking this question, you may be seeing the “Your JMP License Has Expired” warning window (an example is shown below) come up every time you launch JMP.
In addition to providing this message when your JMP license key has expired, JMP also displays this same warning message at some point during ‘grace’ periods associated with previous year licenses as well, where JMP will continue to work short-term prior to a license update. The typical ‘grace’ period for JMP licenses at Dow tends to occur between January 1st and April 1st for the license associated with the previous year. The warning message typically won’t appear until the middle of February each year. In that time-frame, Dow JMP users may see this warning message especially if the next license agreement is still being negotiated and a license key beyond the previous year hasn’t been finalized or applied yet. The easiest way to determine if your situation falls under the license ‘grace’ period for the previous year’s license is to look at the buttons that are provided in the lower right corner of the warning message window once it appears. If a “Continue” button is provided next to the “Open License” button each time (as shown below), the user can click on the Continue button and continue to use JMP on a short-term basis.
Because this is only a temporary ‘fix’, you should periodically check Dow’s Software Center to see if a license update or new install file for JMP (with a license key included) has been provided for the current year. Typically the Software Center is updated with a license install file or new JMP version installer before the end of March each year. On the other hand, if “Continue” is NOT provided next to the “Open License” button (only a “Cancel” button as shown below), then you will need to update your license before JMP can be used again.
Go to Dow’s Software Center to download a license update or new JMP version install. Direct any questions or difficulties to Dow’s Global Service Desk (GSD).
