In order to deal better with the spam issues we need to upgrade from Jive 7.0.1 to Jive 7.0.4. You can learn more by checking out the cases in our support area in the Jive Community.
You’ll also find the case for tracking the upgrade process.
As a part of this process, we'll have to refresh UAT with the data and theme from PROD. ryan.dewitt, stanley.koprowski1, jonathan.bryant, this means that you'll need to note any changes you've made in UAT that you don't want to lose.
I believe that the plan after the UAT refresh is that they'll upgrade it to 7.0.4. We will then test to see that our theme and other customizations are working as expected.
If not, I will insist that we receive support from Jive for analyzing them and helping us to correct them. I've already begun to set this expectation.
Let's use this document to track our internal communications.
We can add a task list table below here when appropriate.
Update 08Aug:
The first step was to refresh UAT with PROD data. This was tracked in this case at Jive. I thought (hoped?) that would include bringing the theme from PROD over to UAT but it didn't. We now need to get the theme from PROD over to UAT so that it looks EXACTLY the same as PROD.
Tasks
