JMP User Community Weekly Review - 19SEP2019

Question

Agenda:

* Discuss any additional thoughts/comments on Discovery Summit redesign (COM-255)
* Khoros Engage comments
* Production to be updated to release 19.8
* Community user flow (COM-188)
* Discovery Summit work flow (COM-277)

Ryan_Gilmore · Answer

Attendees: @IanAtJMP , @Ryan_Gilmore , @Jeff_Perkinson , @LandraRobertson

* Agreement on using Keynotes and Breakouts. Ian and Jeff reviewing designs from @ryandewitt for use in cards. Remove Featured topics. Use Best of Summitt.
* Production was update Thursday night to 19.8
* Discussed anonymous user experience when landing on a topic. Ideally, we do not want to interrupt the thought process of the user. Most likely, an individual who is searching for an answer. If the topic landed upon does not answer the question, assumption is the user returns to Google to click another link. What can we do to make it a more positive experience? Talked about the registration process being an interruption. Should we remove Reply/Kudos buttons? If we do remove, it would be a good idea to give an indication as to why the anonymous user should sign up for the community. The argument for keeping the buttons is to let the user know what it's an option.
* Discussed the Discovery Summit work flow in a separate conversation between Ryan and Jeff. Outline of the steps in documented in the Jira story.