At or around the release of each new version of JMP there is a separate corresponding release of the trial version. The timing of this release is independent of the release of the full JMP product. The exact availability date of the trial is determined by JMP Marketing and JMP Digital Operations. The process to make the necessary changes is listed below. It involves numerous people across JMP Marketing, JMP Development, JMP Business Operations and JMP Digital Operations (Salesforce and Web Teams).
(JMP 16 GOAL DATES)
- A new batch of serial numbers is requested from Tonya Farrington in Business Operations by Sara Doudt in JMP Marketing.
- Tonya will post these in the following location: \\sashq\root\dept\www\jmp\snum\ with a file name of jmp##snum, where ## is the version for which the serial numbers are intended to be used. Note that the file name is case-sensitive and should be in all lowercase.
- (3.2.21) Bob Hickey creates new download pages for the Mac and Windows version of the JMP trial installer, as well as a combined page linking to both installers.
- Sara gets the page URLs from Bob and provides them to the JMP Web Team.
- (COMPLETE) Sara creates a new campaign in Salesforce for the JMP Trial Downloads
- (COMPLETE ) Sara creates a new campaign in Salesforce for the JMP Trial Inquiry campaign
- Adobe Experience Manager (AEM) and other web work, all by the JMP Web Team
- Update the campaign id value on the JMP trial request form with value provided by Sara
- Update the campaign id value on the JMP trial inquiry form with value provided by Sara
- Request work by AEM IT team to update the JMP: Get JMP Trial Number process in AEM to retrieve the new version of the JMP Trial serial numbers. Coordinate timing with IT for when the forms are updated
- Update the jmp-trial, jmp-trial-win and jmp-trial-mac redirects in the SAS redirect manager to point to the URLs provided by Bob Hickey. This involves updating the pid or did values in the URL. These should be made live once the form and workflow updates go live.
- Backend Salesforce work
- Request update of all territory demo download views from Salesforce admin services to include the new campaign ID for the JMP trial campaign. This should be done as soon as possible after the campaign is created to allow time for the work to be completed prior to launch.
- Assess workflow rules for any dependencies on the current trial campaign id and update or amend to include the new id.
- Check DupeBlocker settings for campaign id dependencies
- Check regularly scheduled SAS-Salesforce jobs for campaign id dependencies
- Request update of all territory demo download views from Salesforce admin services to include the new campaign ID for the JMP trial campaign. This should be done as soon as possible after the campaign is created to allow time for the work to be completed prior to launch.
- Assess workfow rules for any dependencies on the current trial campaign id and update or amend to include the new id.
- Check DupeBlocker settings for campaign id dependencies
- Check regularly scheduled SAS-Salesforce jobs for campaign id dependencies
- Get JMP Pro eval serial numbers for the new version from JMP Business Operations and load them into Salesforce as inactive
- Update email templates related to JMP Pro eval with new download links from Bob Hickey
- Deactivate serial number numbers for old version
- Activate serial numbers for new version
- Additional Marketing work
- Update UTM_campaign codes to reflect new version
- Testing - Sara Doudt owns the process document for this
- Notify sales of trial release date, changes to Salesforce views. Include Jeff Perkinson, Shannon Conners and Bob Hickey on the communication as well.
- Update Trial Inquiry Form page with new Trial inquiry form salesforce campaign id globally.