Hi-
I put this question out to a few of you this week: What is a good reference to send customers who want to know what to do with non-normal data when control charting? And everyone pointed me in the Donald Wheeler direction, so I thought I would share these references in case you came across a similar question:
https://www.qualitydigest.com/sep96/spctool.html
https://www.qualitydigest.com/inside/twitter-ed/are-you-sure-we-don-t-need-normally-distributed-data.html
https://www.qualitydigest.com/inside/quality-insider-column/process-behavior-charts-non-normal-data-part-1.html
https://www.qualitydigest.com/inside/quality-insider-column/process-behavior-charts-non-normal-data-part-2.html
He also has a book called Normality and the Process Behavior Chart although I haven't read it.
Thanks,
Alisa
