| SIPOC Area |
Process Area |
Content |
Summary Status |
Updated |
Community URL Link |
Representative |
Steering Committee Member |
| Suppliers & Inputs |
Product Lifecycle |
Product Lifecycle |
Retired
Use Product Management Library article
|
N/A
|
About Product Management |
Daniel Valente |
Ian Cox |
| Process |
Enablement Areas |
JMP Education |
Retired
Use FAQ
|
25Aug2019 |
Link |
Scott Wise |
Ian Cox |
| Process |
Enablement Areas |
Product Management |
Retired
Use Product Management Library article
|
N/A
|
About Product Management
|
Daniel Valente |
Ian Cox |
| Process |
Enablement Areas |
Global Enablement |
Replace with GTET Vision document when available |
05Jul2021 |
Global Enablement Content |
Phil Kay |
Ian Cox |
| Process |
Sales Teams |
Sales Roles - Europe & Americas |
Updated with links from Sales&Marketing library |
05Jul2021 |
Sales Roles Europe & Americas Content |
Luke Walker |
Todd Hoffman |
| Process |
Sales Teams |
APXJ Team |
Retired
Due to lack of useful content
|
05Jul2021 |
APXJ Team Content |
Byran Yan |
Bryan Yan, Ian Cox |
| Process |
Sales Teams |
Japan Team |
Checked by Phil
Do we need this article?
|
05Jul2021 |
Japan Team Content |
Kyoko Takenaka |
Noriki Inoue, Ian Cox |
| Process |
Sales Teams |
Account Executives - Europe & Americas |
Checked by Phil
Scope of article unclear. Aim to replace before end 2021.
|
05Jul2021 |
Account Executives - Europe & Americas - Summary |
Damian Carville, Adrian Turner |
Dave Richardson |
| Process |
Sales Teams |
Academic Team - Global |
Checked by Phil |
05Jul2021 |
Academic Team Global Content |
Curt Hinrichs |
Ian Cox |
| Process |
Sales Teams |
System Engineers - Europe |
Checked by Phil
Do we need separate articles by region?
|
05Jul2021 |
System Engineers Europe Content |
Malcolm Moore |
Ian Cox |
| Process |
Sales Teams |
Inside Sales - Europe & Americas |
Updated |
05Jul2021 |
Inside Sales Europe & Americas Content |
Luke Walker |
Todd Hoffman |
| Process |
Sales Teams |
System Engineers - Americas |
Checked by Phil
Do we need separate articles by region?
|
22Dec2020 |
System Engineers Americas Content |
Chuck Boiler, Mary Loveless |
Ian Cox |
| Process |
Care Area |
Mastering JMP Webinars |
Retired |
22Dec2020 |
Mastering JMP Webinars (Showing and Sharing JMP) Content |
Gail Massari |
Jeff Perkinson |
| Process |
Care Area |
JMP User Groups |
Retired |
22Dec2020 |
JMP User Groups Content |
Robin Moran |
Jeff Perkinson |
| Process |
Care Area |
JMP Hands-On Workshops |
Retired |
22Dec2020 |
JMP Hands-On Workshops Content |
Kirsten Boyd |
Jeff Perkinson |
| Process |
Care Area |
New User Welcome Kit |
Retired |
22Dec2020 |
New User Welcome Kit Content |
Ryan DeWitt |
Jeff Perkinson |
| Process |
Care Area |
JMP User Community |
Retired |
06Jul2020 |
JMP User Community Content |
Ryan Gilmore |
Jeff Perkinson |
| Process |
Care Area |
JMP Days |
Retired |
06Jul2020 |
JMP Days Content |
Kathy Walker |
Jeff Perkinson |
| Process |
Care Area |
Customer Care Team |
Retired
Use Customer Care Library article
|
|
About Customer Care |
Jeff Perkinson |
Jeff Perkinson |
| Process |
Support Areas |
Customer Contact Center |
Retired
Because only relevant to US
|
|
Customer Contact Center Content |
Amy Barefoot, Mary Betts |
Todd Hoffman |
| Process |
Support Areas |
Technical Support Team |
Duane updated |
06Jul2021 |
Technical Support Team Content |
Duane Hayes, Wendy Murphrey |
Ian Cox |
| Process |
Marketing Areas |
COSMOS, Print Collateral, JMP Brand Presentations and Success Stories |
Retired
Replace with FAQ and The JMP Brand video
|
05Jul2021 |
Success Stories and Print Collateral |
Meg Eberle |
Diana Levey |
| Process |
Marketing Areas |
JMP Social Media |
Retired
Replace with Social Media Library
|
05July2021 |
JMP Social Media Content |
Arati Mejdal |
Diana Levey |
| Process |
Marketing Areas |
Salesforce Leads Dashboard |
Needs update |
|
Salesforce JMP Marketing Dashboard Content |
Tina DuBois |
Diana Levey |
| Process |
Marketing Areas |
Web Strategy & GDPR, Privacy, and Sending Emails |
Needs update |
|
Web Strategy & GDPR, Privacy, and Sending Emails Content |
John Jones |
Diana Levey |
| Process |
Marketing Areas |
JMP Discovery Summit |
Needs update |
|
JMP Discovery Summit Content |
Diana Levey |
Diana Levey |
| Process |
Marketing Areas |
Talk Tracks |
Retired
Use Product Management Library article
|
06Jul2020 |
Talk Tracks Content |
Anne Milley |
Diana Levey |
| Process |
Marketing Areas |
Competitor SWOTs |
Retired
Use Product Management Library article
|
06Jul2020 |
Competitor SWOTS Content |
Anne Milley |
Diana Levey |
| Process |
Sales Operations |
Software Licensing |
Needs update |
|
Software Licensing - Summary |
Carol Gretz & Kelli Jackson |
Carol Gretz & Kelli Jackson |
| Process |
Sales Operations |
Salesforce Overview |
Needs update |
|
Salesforce Overview Content |
Tina DuBois |
Todd Hoffman |
| Outputs & Customers |
Customer Lifecycle |
Customer Lifecycle |
Needs update |
|
Customer Lifecycle Content |
Tina DuBois |
Ian Cox |
| Process |
Sales Teams |
Premier Accounts |
Updated 14Jul2021
Would prefer article in Premier Library
|
|
Premier Accounts Content |
Dan Durkin |
Dave Richardson |
