Hi John,
I’m sorry to hear that your experience with JMP 12 thus far hasn’t been positive.
We’ve made a number of changes between JMP 8 and more recent versions but the biggest was a change required to support modern releases of Windows. The technology we were using to draw windows and menus in JMP 8 and earlier was deprecated by Microsoft and, unfortunately, the newer methods provided by the OS require more memory.
What kinds of processing are you doing with the files that are problematic? Are you running scripts against them or are you experiencing this performance when running interactively? If it’s a script could you share the script with me so I can understand what you’re doing? If it’s interactive could you give me some details about what you’re doing?
What version of Windows are you running?
How much memory do you have on your machine?
Could you run the Install Checker utility that’s installed in the JMP directory? It will produce a report that will give us some information about your machine and the JMP installation. Please save the report and send it to me for review.
Also, could you tell us what the Windows Experience Index<http://windows.microsoft.com/en-us/windows/what-is-windows-experience-index#What-is-windows-experience-index=windows-8> is for your machine?
I’ll look forward to continuing to investigate this with you to see if we can get you back to a more productive experience.
Thanks,
Jeff Perkinson
JMP Customer Care Manager
SAS Institute Inc.
SAS Campus Drive • Cary, North Carolina 27513 • USA
Ph: 919-531-6521
E-mail: Jeff.Perkinson@jmp.com<mailto:Jeff.Perkinson@jmp.com>
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Connect with me in the JMP User Community<https://community.jmp.com/people/jeff.perkinson>.
On Sep 15, 2015, at 12:11 PM, John_Evans@amat.com<mailto:John_Evans@amat.com> wrote:
Jeff,
Recently we at AMAT upgraded to SAS JMP vs 12. I am writing to express my utter disappointment with this “upgrade”. In particular I am perturbed by the marked reduction in processing speed with this latest release. It seems that for 32 Bit machines (which we are restricted to using at AMAT) the ability of JMP to practically handle large files decreases dramatically. With the latest release I am finding that processing files with a mere 4 columns and 265,000 rows is problematic. Previously with version 8 I could easily analyze files with 2 million rows, and graph at about 5 times the speed (if not more) of the latest release. Does SAS have a solution to this problem? Are the added “bells and whistles” really worth the marked reduction in processing capability? Perhaps if we installed the 64 bit version processing speed would not be such a problem; however, in this instance since AMAT uses 32 bit versions of office, we lose ODBC connectivity.
Please let me know if there are features that can be turned off, or other possible means to increase processing speed and file size capability.
Cheers,
John Evans
P.S. JMPs speed was one of the most significant value added features giving it the advantage over Minitab. I think SAS has now lost this advantage.
From: Jeff Perkinson
Sent: Tuesday, August 13, 2013 11:20 AM
To: John Evans
Cc: Leo Wright; Charlie Sumrell; Ted Owens; Bonnie Rigo
Subject: Re: SAS JMP
Hi John,
Thanks for sending the data to us.
You are correct. We are not estimating the parameters correctly here. The problem is caused by the sparseness of your failures. We were not expecting data that looks like this.
I am very sorry that we've gotten this wrong.
Unfortunately, we are not able to fix this in JMP 11, which is being released in September, but we will correct it in the first maintenance release of JMP 11. This maintenance will be released in January next year.
Please accept my apologies for this situation.
Jeff Perkinson
JMP Customer Care Manager
SAS Institute Inc.
SAS Campus Drive • Cary, North Carolina 27513 • USA
Ph: 919-531-6521
E-mail: Jeff.Perkinson@jmp.com
