nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

82930_en-US

liliconcom

JMP Pro 13 unexpectedly quit while reopening windows

I gained the copy of JMP from the university as a student for about one year. It worked fine until this week when it keeps failing to open. I am using Mac OS Mojave.

When I open JMP, it shows "The last time you opened JMP, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?" And lets me choose "Reopen" or "Do not reopen".

Screen Shot 2018-11-08 at 18.49.54.png

Then I click "Reopen", it shows "JMP quit unexpectedly the last time it was used." And lets me choose "Continue" or "Send Report to JMP".

Screen Shot 2018-11-08 at 18.41.12.png

Whichever I click, it then shows "JMP quit unexpectedly." and lets me choose "Report", "Reopen" or "Ignore".

When I choose "Report" or "Ignore", it then quits. When I choose "Reopen", it goes back to the first window that "The last time you opened JMP, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?" So that it becomes a loop.

Screen Shot 2018-11-08 at 18.50.18.png

I don't think it is a license expiration situation, becaus I had it before, and at that time I was able to open JMP and renew my license. I found this note from SAS support (http://www.jmp.com/support/notes/44/128.html), saying that I can try to delete two files in the library. I could not locate the 2nd file, and after I deleted the 1st file the situation did not change.

Does anyone have similar experience before?