All information is SAS company confidential. Do not disclose.
JMP Premier Technical Summary
Laura A. Higgins, Ph.D.
Oct 19 – Nov 2, 2018
This summary is published on the JMP Community website in the Premier Accounts Library:
https://community.jmp.com/t5/Premier-Accounts-Library/tkb-p/premier-tkb
Grey items previously reported and considered finished and roll off in the next report or when completed
Black items current and ongoing
Summary of high level activities
Multiple Accounts
- Planning upcoming JMP Days: IMFT (Utah), First Solar(OH),Seagate(CO)
- Developing KPI’s for Premier Accounts – JMP Sales Live Dashboard
- Carol’s team – portfolio of accounts Y/Y - % Renewal $ (Jeff has spreadsheet?) [+Exxon, -Monsanto, +Norvo?]
- Reporting on Salesforce metrics - in progress (User engagement - Mastering JMP, etc.). Christy/Tina D./ Laura JMP?
- Capture additional info - # touchpoints, # Champions, last engagement (all of GTET reporting)
- Customer 360 portal – touchpoint tracking (API?)
- Customer MOOG use
- Report back to customers? First Solar, Seagate also interested in some metrics (i.e are they taking advantage of resources available to them? Thanks Stan!) – get them to go to Scott R.’s talk
- Use of P&G survey for JMP customers? Include as part of JMP Day survey? Online community?
Upcoming meetings
- Nov 8 – IMFT- Utah JMP Day (mixed model support) Laura, Don, Stan
- Nov 13 – First Solar– OH JMP Day Laura, Don (Stan?)
- Nov 14 – Bank of America– webex for global SAS users – augment education Analytics Center of Excellence (internal at B of A) – request presenter. Prep call – invite GTET person with BofA. 11.5
- Nov 15 – SeagateColorado JMP Day (Chris K.)
- Dec 4 – NXPAustin – Workshop – Moving Beyond Fit Y by X for Semiconductor Industry
- Feb 2019 tba – NXPAZ - Workshop – Moving Beyond Fit Y by X for Semiconductor Industry
Discovery Wins and Account Intelligence
Multiple Accounts
- Seagate
- Seagate wins from Discovery 2018
- - Ted said to me he really had a better understanding of JMP as a company, the attention we pay to customers, that we as a company really care about enabling people to use JMP and analytics.
- - Deeper understanding of how JMP listens to customers. Very impressed with John Sall’s interest in hearing from customers during lunch. Realize they probably need to be tracking JMP use better to be able to participate in this.
- - FDE - want to get a working group together to run JMP Pro and try this out! “A solution to a problem they have had for years”. Action plan - Ted will have people watch Mastering webex, look at Discovery Talks, have us present at internal JMP user group Dec 14th, run JMP Pro trial when ready (30 day window, holidays coming up)
- - CUSUM talk by development staff. Ted already changed his teaching materials to include this. CUSUM is generated in wafer operations by automated software, being able to do this in JMP for trouble shooting and understanding is powerful.
- - Recurrence analysis talk - sent the talk to a few people and Ted is going to present to their management soon so they can implement this in their group - improve the decision making they are already doing with data
http://sww.sas.com/jmpmediawiki/Collected_Notes_from_Discovery_US_2018
Account Level activities
- Bank of America– webex – 9.20.18 – more JMP Pro rollout - need ongoing follow-up but customers refused planned regular meeting schedule
- Bank of America– webex – 10.12.18 – JMP versus JMP Pro comparison – follow-up with webex to management (Laura, Christy). Questions – FDE and/or Multiple Factor Analysis for mutual funds? Query Builder, Dashboard, GenReg, interactive output (GIF, HTML5) – Investment management group – Investment oversite and managment group – Jianand Christy following up with demo to Management
- First Solar – 10.11.18 onsite visit – Workshop AZ- integration with JMP and other software: Matlab, Python – JMP area’s of expertise – pass data and results. Importing data, database connection, Query Builder, RunProgram(). Most advanced analytic skills. Laura to give Dan V. feedback on scripting tools from them.
- First Solar – AZ – they use mastering JMP as their internal JMP Training – link out to it
- Intel - Teri Utlat interactions – work on details of understanding what’s big in JMP Pro 12 to 14, questions on Projects, etc. (Laura) (Text Explorer, FDE, Generalized Regression, Formula Depot, virtual join and JMP query builder inside JMP)
- Intel – committing to 14? Laura to find out and plan rollout/upgrade help 12 -> 14; Brady Tool cleaned up for outside audiences?
- Global Foundries– Interest in REST API ( Ray Bunkofske) – still on JMP 13
- Lillly– Explorer’s Guide Event Indianapolis – Dashboarding (12/24 Lilly people)
- Lillly– Sam Gardner Elanco to Kari Britt (Phil Ramsey’s student) Lilly JMP Champion transition
- Merck– 10.8.18 - JMP Clinical webex (Chris K.) – Demo to the team (Management executives) – 3 user upgrade Q4
- Micron- Tawain Explorer’s events Scott Wise, Iris Yuan - Taiwan Fab16（DRAM）backend_ Assembly & Testing
- NXP– Interest in increasing JMP use (move beyond Fit Y by X) – onsite workshop and help develop some specific internal training resources – planning stages – Austin and AZ
- NXP – onsite meeting 10.11.18 Chandler, AZ. Champion meeting. Outline workshop for Feb 2019 – similar moving beyond fit Y by X. 100% confident their beginners have adequet inside training.
- P&G –27.18 – Dan V. and Tim – webex Pipeline Pilot JMP integration – status quo
- P&G – 10.3.18 – Analytics IT Fair forCMK (Customer Market Knowledge group). This group is not analytically advanced, little JMP use. Moving from outsourcing to inside analysis over this group so pushing people toward JMP (cost savings of not outsourcing, increased speed of analysis, closer to customers, etc.). Lots of interest, good internal training opportunites for new users.
- Seagate –ongoing planning JMP Day in Longmont, CO (Laura and Chris)
Defects and Technical Support
- Seagate –Heidi H. ODBC slowness – got back to me today with more info! (existing ticket is[SAS 7612358846] TNS:connect timeout ORA-12170); solve this by JMP Presentation server in CO
Community Activity
- Zip Code files – Laura working on this (Whirlpool and P&G) – Stan followup?
Education
- Bank of America - Learning Needs Assessment Survey results sent to customer for training suggestions – update?
JMP Live/JMP Public EA signup
- Expressed interest (registered for EA?)
- Micron/IMFT
- P&G(1 registered) JMP Modelers using Tableau, audience?
- Whirlpool – Merchandizing
- L Gore
- Others?…
- JMP Community internal infohere
- JMP Public early adopter campaign (SFDC)
- JMP Live interest campaign (SFDC)
JMP 14 Rollout Schedule – Onto 14
- P&G - JMP Pro 14.0 rolled out – so far so good (hesitant about x.0 release but pleased)
- Seagate– sudden availability (no enforcement to upgrade currently) – Informal rollout during JMP day. Typically roll out x.1 version.
- WL Gore - 0 in stats group (Willis) – not yet enterprise wide. Roll out 14.1 John Szarka
- NXP - JMP 14.1 roll out with full installers Oct.
- First Solar - 0 for power users – Sept rollout 14.1
JMP 14 Rollout Schedule – not on 14 – in chronological order
- Lilly - JMP 14.1 roll out early fall (Sam Gardner helping internally with this) – Kari Britt
- Bank of America- Currently JMP 13.1. Rollout of regular JMP 14.1 about 2 months after release. JMP Pro will roll out 14.0 ASAP (this week or next)
- Whirlpool - JMP 14.1 or 14.2 rollout – end of 2018.
- Global Foundries - ?
- Merck -?
- Western Digital -?
- Intel– JMP Pro 14 roll out end of 2018 or early 2019 (current version JMP 12)
- Dow– JMP 14 March 2019 (current version JMP 12)
Significant News
- Intel– 3-D at Rio Rancho, NM (Don Kent IMFT moving there)
- Dow– introduced new leadership for new 3 companies.
- Micron– 3B$ investment in Mannassa, VA site for expansion (finish 2030)
- Lilly- IPO of Elanco, animal Health Unit, – large JMP presence (~25%, 600 users)
- NXP–Qualcomm acquisition officially over – it did not happen
- Monsanto– name dropped in Bayer Acquisition (finalized)
- P&G– acquisition of Merck’s consumer-health business (KGaA makes dietary supplements and nasal decongestant)
- Monsanto– Bayer disposed of seed-unit as required for acquisition – forward it goes (sold to BASF SE)
- Dow – spin off into 3 independent companies by mid-2019 (Corteva Agriscience, Dow and DuPont)
